Scratched off Xbox pin number

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Viking930, by your image you bought a Gift Card or a subscription card that was damaged when you scratched it, you must contact Xbox support via chat so that they can help you.

NOTE: You will need the purchase invoice for your gift card.

Go to: https://support.xbox.com/en-US/contact-us/

See the bottom left part of the page and make sure that the page has the correct region that you are in (ex: United States - English for USA)

If not, click on it then select the correct region that you are in.

Check and confirm that you are within the available time of support under Contact times.

Click Contact us

Select the drop-down menu options that will match your concern.

On the page, see the provided support articles that may help you with your concern. Click See contact options if further assistance is needed.

On the next page, select either Chat online or Request a call option then follow or enter the needed details.

Do you mean 19 digit code then the scratch off one? As mine has a 19 digit code then next to that is the scratch of thing. Am on the game.co.uk website now I have clicked on the gift card option and it wants a digit code and a pin code. When I click on info
it says Your 19 digit gift card number and 4 digit pin code on the back of the gift card. Not sure if I have the correct card you see.

If you are having trouble redeeming the code, then go here, it should help you with info on how to get a replacement code.

https://support.xbox.com/en-GB/help/subscriptions-billing/redeem-codes-gifting/digital-code-solution

what if i have a membership gold card where the pin number set of 25 digits is missing 2 sets of 5 digits

see i scratched off the silver part like normal, and it gunked up on me, so im missing two sets of 5 digits for my membership code can you help me please?

Umm, never mind. I was just barely able to see all but one character, so I just went through the entire keyboard until I got it.

Yay! Now off to buy Slender: The Arrival so I can never sleep again!