Scratched disc

@OutLaw515O It is not a malfunction of the console, in over 5 years of owning an Xbox 360 the only times my disks have been scratched were:

a) Lent it to a friend

b) Another friend had his Xbox on his bed and his brother jumped on the bed with my game in

If your console is left to do its thing without any external forces on it, it will not scratch any disks, it only scratches them when moved by something external to the unit. So it's not a malfunction, its miss-use by the user.

@ THE Alex Langan If your console can recognise the disk when you put it in but fails to play it you can borrow a friends copy or rent a copy and install it to your hard drive, this way once the console has verified you own the disk, it will play the game
from your hard drive.

It happens if the xbox gets bumped a little you can either pay for a disk clean I know blockbusters do them or you can try put it under the tap gently dry it with toilet paper sometimes that works

Sorry to hear it. The circle scratch only happens when the console is moved while the disc is inside and spinning.

The bump may not have been a specific thing where someone moved or bumped it while you where playing. It could have been a heavy truck driving by the house or a minor earthquake that moved it. (those were examples only).

You could try installing the game to your console. If it installs then you only need the disc in the drive to play the game. If you cannot install from that disc then borrow a friends to install from. Otherwise you would need to replace the disc.

from the sounds of it he didn't sit the disk in right (thats also what can happen greypilgrim)

which can cause the disk to float and spin incorrectly

ms will only replace disks that they publish since FIFA is not a MS product

you'll will have to contact EA (which they do not have a disc replacement program) and even if they did it would still require you to send in 20dollars



best solution goto a gamestore and have the scratch buffed it out

Hello Simon!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Unfortunately, both microsoft and the game developers only provide a 90-day warranty after purchasing the product, after which it is not possible in any way to exchange the damaged content.

I'm sorry about the situation, Simon.

I remain at your disposal for any other queries.

Best regards