Scorpio Problems

Brutalpz · Aug 2, 2018

My Xbox Scorpio is toast_ ?

1. Game Installations & downloads randomly stop, disc and digital.

This renders anything else on the console useless and errors pop up on restart.

Cancel all and Pause go blank.

Forced to restart, Hard Reset

Over Time…

2. Shutting the console off, Hard restarting, unplugging, all result in E101, 102, 105.. with varied digits afterwards. Iv had all the errors!

3. A factory reset, with games, without games (x5 times)... results in a fresh machine having the same download, into errors, into struggling to shutdown, or start up.

Tried Factory Reset from a USB, online, BIND eject method. All start the xbox up clean... for the vicious cycle to happen again.

All day Sat, Monday night, and Tuesday trying to resolve this. I think the HDD is on its way out. Which could suggest why the installs To the drive seem to be the main issue.

It's gradually gotten worse over the past month… until now its pretty unusable!

Can’t even Move games from HD to the console. It’s crippled.

The issues of "installation paused" started with buying Gamepass! Those digital games were first to hit the “installation stopped” error.

Sounds like xBox need to send me a brand new Scorpio (6 months old)! I don't want to lose my mint limited edition.

Not pleased at all.

Installation Stopped = Errors = Corruption = Factory Reset = RINSE & REPEAT_ aaghh

:)

Deezy3 · Aug 2, 2018

Scorpio problems

Hi OUTLawD 213,

Sorry to hear about your Scorpio having so many problems. If Xbox Support went through all the troubleshooting with you, and it was determined that a replacement was needed, then unfortunately that may be your only option. I would
definitely contact the seller you purchased it from, and see if there are any exchange policies in place that would get you another Scorpio. If there are not, then going through device support may be your only option. If phone support didn't set you up a warranty
exchange, then I would suggest following
this link and getting one started. I wouldn't imagine the support center is going to take apart your Scorpio, find the issue, then part it back together again. It's much more likely that they'll just send you a new one.

Hope this helps, and again super sorry to hear about your new console.
Click to expand...

Thanks for the reply Hydo Skillet,

I chose to exchange the defective Scorpio so i didnt have to wait again to play the new Xbox. Waiting for launch day was bad enough but having to send it off and wait again would’ve drove me nuts. I’ll just have to deal with my buddies trolling me with
their Scorpio pics.

Deezy3 · Aug 2, 2018

Scorpio problems

Hi OUTLawD 213,

Sorry to hear about your Scorpio having so many problems. If Xbox Support went through all the troubleshooting with you, and it was determined that a replacement was needed, then unfortunately that may be your only option. I would
definitely contact the seller you purchased it from, and see if there are any exchange policies in place that would get you another Scorpio. If there are not, then going through device support may be your only option. If phone support didn't set you up a warranty
exchange, then I would suggest following
this link and getting one started. I wouldn't imagine the support center is going to take apart your Scorpio, find the issue, then part it back together again. It's much more likely that they'll just send you a new one.

Hope this helps, and again super sorry to hear about your new console.
Click to expand...

Saeleth · Aug 2, 2018

I have heard that the Scorpio edition, for whatever reason, seemed to be more prone to many of the issues that you are mentioning. I just shipped my XBO (non-Scorpio model) to MS for repair after repeat E105 errors and ongoing corrupted save file problems.
I think you're pretty spot on with the HDD diagnosis but I would suggest creating a case with the MS team so you can send it in for repair.

Saeleth

I have heard that the Scorpio edition, for whatever reason, seemed to be more prone to many of the issues that you are mentioning. I just shipped my XBO (non-Scorpio model) to MS for repair after repeat E105 errors and ongoing corrupted save file problems.
I think you're pretty spot on with the HDD diagnosis but I would suggest creating a case with the MS team so you can send it in for repair.

Deezy3

Hi OUTLawD 213,

Sorry to hear about your Scorpio having so many problems. If Xbox Support went through all the troubleshooting with you, and it was determined that a replacement was needed, then unfortunately that may be your only option. I would
definitely contact the seller you purchased it from, and see if there are any exchange policies in place that would get you another Scorpio. If there are not, then going through device support may be your only option. If phone support didn't set you up a warranty
exchange, then I would suggest following
this link and getting one started. I wouldn't imagine the support center is going to take apart your Scorpio, find the issue, then part it back together again. It's much more likely that they'll just send you a new one.

Hope this helps, and again super sorry to hear about your new console.

Thanks for the reply Hydo Skillet,

I chose to exchange the defective Scorpio so i didnt have to wait again to play the new Xbox. Waiting for launch day was bad enough but having to send it off and wait again would’ve drove me nuts. I’ll just have to deal with my buddies trolling me with
their Scorpio pics.

Deezy3

Hi OUTLawD 213,

Sorry to hear about your Scorpio having so many problems. If Xbox Support went through all the troubleshooting with you, and it was determined that a replacement was needed, then unfortunately that may be your only option. I would
definitely contact the seller you purchased it from, and see if there are any exchange policies in place that would get you another Scorpio. If there are not, then going through device support may be your only option. If phone support didn't set you up a warranty
exchange, then I would suggest following
this link and getting one started. I wouldn't imagine the support center is going to take apart your Scorpio, find the issue, then part it back together again. It's much more likely that they'll just send you a new one.

Hope this helps, and again super sorry to hear about your new console.

Hordie

Hi OUTLawD 213,

Sorry to hear about your Scorpio having so many problems. If Xbox Support went through all the troubleshooting with you, and it was determined that a replacement was needed, then unfortunately that may be your only option. I would
definitely contact the seller you purchased it from, and see if there are any exchange policies in place that would get you another Scorpio. If there are not, then going through device support may be your only option. If phone support didn't set you up a warranty
exchange, then I would suggest following
this link and getting one started. I wouldn't imagine the support center is going to take apart your Scorpio, find the issue, then part it back together again. It's much more likely that they'll just send you a new one.

Hope this helps, and again super sorry to hear about your new console.

ste1mason

Ive got the same problem on the xbox scorpio

Scorpio Problems