Scarlet Nexus Xbox to PC Issue with DLC

JLaw 2756 · Nov 5, 2021

I just got my PC recently and I wanted to replay Scarlet Nexus, but it won't allow me to load up my save file. I have all the dlc installed and I double checked that I had all 13 dlc installed just like on my xbox. Another thing to note is that when I load an entirely new save only the demo rewards that I got from playing the game on my xbox were in the Accept tab in the store. This proves that I am signed into the right account as well which it is telling me that I am not. This is one of my favorite games of the year and I don't want to start a new save with just the demo rewards. Lastly, this is a Xbox play anywhere title so I shouldn't have to repurchase the game/DLC. Does anyone know how to fix this?

:)

SammyVS

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store in the Windows bar, right-click, click app settings and then click terminate, restore and reset. Do this with the game too.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Login with your account again in both apps

5. Open the Microsoft Store, click on the 3 dots in the upper right corner ''download and updates'' and click on ''get updates'' and update everything. After these steps try again.

If the problem persists, I recommend contacting the developer

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Marion_Soda, I did a little research on this issue of DLC on pc and found something that might help you.

DLC is not showing up in the shop.

https://www.reddit.com/r/ScarletNexus/comments/...

"Actually. Kind of helped. Looks like since they are part of a bundle, I have to go into each dlc separately on the app and download them individually, even though it says no download needed on the bundle page."

Scarlet Nexus: How to Redeem DLC & Add-Ons

https://twinfinite.net/2021/06/scarlet-nexus-dl...

Note (Standard Disclaimer): This is a third party link that is not Microsoft's property, so you might encounter advertising on the website.

If you have further questions, feel free to ask and let me know if works.

Adwal280

Yes that's it, I updated Sims 4 and downloaded scarlet nexus just fine

XBF Houmaidi O

Hello @theycallmeiams!

Thank you for posting on the Xbox forums . However, issues and concerns about Microsoft Rewards is best supported by the Microsoft Rewards Support team.

You may contact them by going to this link: Microsoft Rewards Support team.

If you have any other concerns, please don't hesitate to post back here.

Francia J.

In this case, you may need to reach out with the game support. You can reach out to them here:

https://service-en.bandainamcoent.eu/app/ask/p/...

Scarlet Nexus Xbox to PC Issue with DLC