Says I don't own it right after I download from Games With Gold

I've purchased all the rights of the games i play aside from games with gold. I DON'T play gamepass games. If i own ALL the gears of war games digitally (receiving gears 4 with games with gold) i expect it to be what is advertised: FREE. I should be able
to download it and play online/offline or whenever. If i download let's say, viva pinata with gamepass, stop paying for ultimate game pass/gold, i expect it to not work when i click on it the next time. I know how gamepass/netflix works. I'm talking about
the FREE games with gold that aren't REALLY free.... "PlayStation does it" ..... Well there's a reason why nobody plays on that console unless they used to own a PS2 and never switched

You can request a call back or chat with support at http://support.xbox.com/contact-us If you don't see those options, change the category/topic until you do.

Ricardo I said I worked tech, I did that and more before coming here.

Ok, but now you mentioned that it appears among your purchases on the order history, right and that you have a receipt for it from Microsoft on your email right? Could you please share screenshots of that please, and also a screenshot of what you where it doesn't appear as you own it

I already check the order history why do you think I said it only shows game cards?

I know you are trying to help but not listening is not helping.

Just stop.

I said I was logged into the account I bought the game with, my PC logs into the account every time, I checked the order history showing all....there is nothing, all my games are gone.

I played the game two days ago, I was then asked yesterday to log into my Minecraft account as it was merged/migrated and I did and since then this Bull has been happening.