Says i am a child family account, I am not

Discus and support Says i am a child family account, I am not in XBoX Accessibility to solve the problem; I am unable to join a minecraft realm as its says that setting is disabled and i do not have access to that setting and that I must be in a family as a... Discussion in 'XBoX Accessibility' started by Motorboar, Feb 7, 2022.

  1. Motorboar
    Motorboar Guest

    Says i am a child family account, I am not


    I am unable to join a minecraft realm as its says that setting is disabled and i do not have access to that setting and that I must be in a family as a child, the problem is i am not a child nor am I in a family group, i really don't understand how come i cannot change this setting

    :)
     
    Motorboar, Feb 7, 2022
    #1
  2. ImAice Win User

    Says i am a child family account, I am not

    Hi ! My name is Pam. I'm an Independent Advisor and I'll be glad to help you today.

    I'm sorry to hear that. What can you see when you open this?

    https://account.xbox.com/en-US/Settings

    Are you being routed to this page?

    https://support.xbox.com/en-US/help/family-onli...

    If yes, to be honest with you, looks like the system is detecting that you own a child account as you won't be able to see the page if it's considered as child.

    If it's not considered as adult, you need to ask an adult on your family to manage your settings by adding you as a child under their family account.
  3. NathanGassaway Win User

    Sign in won't work on Xbox.com

    No, my account is not a child's on a family account. It says that I am an adult on my family's account, not a child.
  4. RafalLaskawiec Win User

    Problem with forza horizon 4

    Hey thanks for the reply but i cant change it. It says i own a child account but there isnt a parent account, i am not in a family i dont know why its like that
  5. Fr0st P1xel Win User

    I can't change the privacy and online safety settings!

    being 20 years old is NOT a child account, get your facts straight. Can't edit the privacy and online settings and tried every single link on this site which does not fix the issue at all. It keeps saying "How parents can change the settings of the child
    account" and all I AM NOT A FREAKING CHILD ANYMORE I AM 20! I AM AN ADULT IN THE FAMILY! PLEASE HELP this is ruining my and everyone's experience on Xbox Live.
  6. staryoshi06 Win User

    Child account becoming Adult account

    Okay more information from my mother:

    I am not listed under her microsoft family account.

    As far as I am aware, I am only under the xbox live family account.

    Either this, or my xbox live account is somehow a child account with no parent account attached.

    I don't think this is possible though, because if I try to go to xbox.com and change my settings, it says that my parent needs to do so.
Thema:

Says i am a child family account, I am not

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