Save Synch not the same on xCloud as on Xox

Thanks for the reply. Xbox has told that they do have known issues with Starfield and their cloud based save system. I have synched the game repeatedly and have performed local saves and the game even shows when it's auto saving. But if for some reason the game gets "out of cloud synch" all of these saves, local or auto, are lost because the game actually didn't save because of the cloud synch issue

I have the same issue with an XOX outputting 10bit on a Panasonic 55ez950u

You say the account from your son is synched perfect. Could it be, that your missing game synch was not on your account? If you played with your account online and had the saves in the cloud this always would synch with a new install of any game.

As long as the save is in synched on the cloud you should be ok

Every game is already synched online, after a factory reset, you must reinsert your son's Microsoft Account so all game saves will be synched back to the console.