save game isnt the same on the same account

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Hi. My name is Brilliant, an independent advisor, happy to assist you today.

You can only be able to access your progress from the home PC only if the progress has been saved on cloud. If not, then you will have to access the home PC and sync your game progress to the cloud storage.

I hope this helps.

Hi there!

I am afraid that the game doesn't support cloud saves. Your data must have been stored only locally. That would be the reason why it cannot be accessed on your new PC.

Please note that not all games on PC platform has cloud saves unless you're using an Xbox console.

I suggest that you instead get in touch with the game developer or support regarding your issue if they could help you recover or transger it to your new PC. Contact them here https://motion-twin.com/en/contact

Same and I'm god damn fuming! 4 sodding hours playing a game that is impossible to save.. this isnt a bug its an almighty f- up. did nobody test this!?!?

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Josh, I'm sorry about what's going on, however after you've had your request denied you requested a refund for the other purchase you made of the game?

By its description were two separate purchases, not a purchase that had a double charge.

I ask this because all refund requests are made by the form you filled out, in which case Xbox support can't help you.