Save data lost after reset

Hello Scott M, My name is Khaji I am an independent advisor and I will be happy to help you today.

I'm sorry to hear that you lost data in Starfield after performing a reset on your Xbox Series S. Losing progress can be frustrating, especially after investing time and effort into a game. While there is no guaranteed method to recover lost data, here are some steps you can try:

1. Make sure your Xbox Series S is properly connected to the internet and you are signed in to your Xbox Live account. Go to the "Manage Game" section of Starfield and check if there is an option to download or sync cloud saves. Sometimes manually syncing the cloud can restore previously saved data.

2. On your Xbox Series S, navigate to the "My Games & Apps" section, select "See All," and look for Starfield in the list. Press the "Menu" button on your controller (the button with three horizontal lines) and choose "Manage game and add-ons." Find the “Saved Data” tab and check if your cloud saved files are available. If so, make sure they are selected to sync.

I hope this can help, also in the future it is always a good idea to periodically backup your saved games to an external storage device or enable automatic cloud sync to minimize the risk of losing progress.

I understand that losing progress can be discouraging, but don't let that discourage you from playing. Sometimes mishaps happen and it's an unfortunate part of the game. Hopefully, you will be able to recover the lost data or find a solution to the problem.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

That's great to know AFTER performing every kind of reset and now lost all my data 🤬

Hi Dimari,

When you re-install the game or if you delete the local saved data, then the cloud data will sync to the Xbox the next time you start the game. However if the game is still loading with no saved data even after syncing from the Xbox Live cloud then the data
was possibly corrupted and erased due to an improper save or crash of the game during a save point and there would be no way of recovering that lost data.

You can perform a
soft factory reset and try syncing the data again from the cloud but if that doesn't help then you will need to contact Forza Support on their support page or forums site and see what they can do:

• https://forums.forzamotorsport.net/
• https://support.forzamotorsport.net/hc/en-us

All good indeed. After the reset it was no longer shown as installed and I had to purchase it. Data not lost. Thanks!

ive already called you guys and it was no help he told me to reset my xbox and i lost all of my profiles, games, save data, and game share data, and i need this data back and i cant get it back