Save data issues

We wouldn't be able to troubleshoot under threat of legal action; you can reach our
legal team directly if you like.

Hi Mic_645. My name is Kyle and I'm an independent advisor.

I'm sorry you are experiencing issues with Palworld. On this forum, we provide support and advice for Xbox devices and services. We aren't able to provide the best support for games made by other companies; In-game issues are best addressed by the game developer. They'll be more equipped to assist you.

Please contact Palworld Support for assistance: https://palworld.co/contact-us/

Hi Chase 🌈,



We haven't heard from you for 72 hours, so we assume the issue has already been resolved. We will not monitor this thread going forward, so if you need further assistance, click this link to create a new thread to discuss these issues. Create a new question or start a discussion (microsoft.com)








Thank you for your understanding.



Kind regards,



Moderator

Microsoft Community

The game save should have been synced to the cloud. Have you tried doing a full reboot?

https://support.xbox.com/en-US/xbox-one/console/power-cycle-console

Hello Chase 🌈,

We appreciate you for bringing this up to Xbox Forum.

We understand that you encountered issues playing the game Terraria. As per description, you found out that the previous game was not saved and have lost its progress.

We are sorry to hear that you lost your progress in Terraria due a save failed. That must be frustrating.

Let us check on this together and sort this out to assist your concern.

There are a few possible ways to recover your lost save files:

• You can right-click on the corrupted player or world file and select Restore previous save.
  
• You can rename the backup files (.bak) by removing the .bak extension and see if they work.
  
• You can copy the old files to a new folder and remove all files in the Terraria folders. Keep the originals as backups. Change the names of the copied world files and put them back into the Terraria ‘worlds’ folder. Start up the game and see if any of the old save files with the new names appear.
  

If you have other clarifications, you can get back to us by replying to this post.

We will be glad to follow up and help you.



Sincerely,



Moderator

Microsoft Community