Samsung HG40EA790MS: Unable to use 4K and HDR

beargrizzle25 · Nov 9, 2017

Samsung (Televisions) HG40EA790MS: Unable to use 4K and HDR
I'm going through the same problem so I hook up my gears 1s and it works perfectly so I hook the1x back up I can't get the 4k option and it started showing in 480/380

:)

dnb nick · Nov 9, 2017

Samsung HG40EA790MS: TV and xbox x

Samsung (Televisions) HG40EA790MS: TV and xbox x
whilst it isn't QLED you won't be disappointed, just make sure you use HDMI1 as that will be dedicated for 4k and also turn on HDR+ mode in picture settings.

BladeHunter28 · Nov 9, 2017

Samsung HG40EA790MS: Xbox X and Samsung UN55HU8550 55 Inch 4K UHD says my tv doesnt support HDR10 for Gaming?

Samsung (Televisions) HG40EA790MS: Xbox X and Samsung UN55HU8550 55 Inch 4K UHD says my tv doesnt support HDR10 for Gaming?

Do you have the XB1X plugged into HDMI1? Try it in that socket, also try turning on HDR+ in picture, special viewing mode. My Samsung only displays Xbox 4k through HDMI1 so that is your first thing to do.

Good to know, I am almost sure I have mine on HDMI1 with HDR+ enabled. I will have to doublecheck but I am on the same boat. I have the Samsung UN65KS8000FXZA also with HDR10
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Did you solve it? Have the same issue with a UN55HU8700

Cyberhunterx1 · Nov 16, 2017

I'm going through the same problem so I hook up my gears 1s and it works perfectly so I hook the1x back up I can't get the 4k option and it started showing in 480/380