Same problem

Discus and support Same problem in XBoX on Consoles to solve the problem; I am having the same problem as everybody else. Whenever I get into a game it gives me a message that I don't own it or that something wrong happened.... Discussion in 'XBoX on Consoles' started by Jaido Cade, Mar 20, 2017.

  1. Jaido Cade
    Jaido Cade Guest

    Same problem


    I am having the same problem as everybody else. Whenever I get into a game it gives me a message that I don't own it or that something wrong happened. The error code doesn't even work. Please fix this as quick as possible.

    :)
     
    Jaido Cade, Mar 20, 2017
    #1
  2. same problem

    Sounds like your xbox is going down hill. Believe me this is how it starts problems with one game quickly become every game's problem than your xbox wont be able to read 360 games anymore.
     
    SMOKINSOMTHIN, Mar 20, 2017
    #2
  3. Same problem!!

    Hey there Conman! I'm sorry to hear you are frustrated. I'd like to help, could you please explain what your issue is at this time? Thanks!
     
    Mister Gwyther, Mar 20, 2017
    #3
  4. mata7 Win User

    same problem

    I relaze this is a UK forums im in canada, anyway i have same problem like you guys
  5. jaspertodd Win User

    Same Problem

    Hey.I had the same problem today.But it was my mistake.I kept putting the wrong Password in...So be 100% it correct.That or i think you can reset it.You might want to contact Xbox support and let them know....
  6. Joe Purdy Win User

    Same Problem

    Hi there LOKI!



    Sorry to hear you're unable to sign into your gamertag, often times this is related to account security. First why don't you read

    THIS
    support article about updating your account security. Once you have a good idea of what you need to update you can go to
    https://account.live.com/proofs/manage and login to your account. Here you can check your account proofs and add or confirm anything that may need updated.



    Once you update your account I'd recommend clearing your system cache and redownloading the profile to ensure an up-to-date copy is on the Xbox. To do this follow these simple steps:



    Clear System Cache



    1. Press the Guide button on your controller, go to Settings, and select
      System Settings.
    2. Select Storage or Memory.
    3. Highlight any storage device, and then press Y on your controller. (It doesn't matter which storage device you select; the cache will be cleared for all storage devices.)
    4. Select Clear System Cache.
    5. When prompted to confirm storage device maintenance, select Yes.



    Re-Download Profile



    1. Press the Guide button on your controller.
    2. Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with
      Profile Download.
    3. Enter the Microsoft Account address for your Xbox LIVE gamertag when asked.
    4. Enter the Password for the Microsoft Account.
    5. If your account is an Xbox LIVE Child Account, the Parent’s Windows Live ID & password is required as well to download your profile.
    6. Pick the Storage Device for your profile (choose Hard Drive if you have one, or
      Memory Unit.)
    7. When the download completes you will be asked if you want the console to
      Remember Your Password
      . If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's Xbox!
    8. Sign In, and retry.



    Let us know how that goes for you. If you are still having issues please let us know and we can look into the problem further.



    Cheers!
  7. Toxic Raven Win User

    Same problem

    What problem are you having?
  8. Carbonlynx Win User

    Same Problem

    As in waiting for the Update Beta that is.
Thema:

Same problem

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