Same email, different gamer tag

Discus and support Same email, different gamer tag in XBoX on Consoles to solve the problem; When I tried to sign into xbox one I was told there was an error and to go to account.live.com. I did this, couldn't see anything wrong then noticed I... Discussion in 'XBoX on Consoles' started by LauraRocheXJ, Jan 25, 2014.

  1. LauraRocheXJ
    LauraRocheXJ Guest

    Same email, different gamer tag


    When I tried to sign into xbox one I was told there was an error and to go to account.live.com. I did this, couldn't see anything wrong then noticed I had been given a gamer tag PurebredTomb2 when the gamer tag originally assigned to me through my account,
    and the one I have been using, was StretchySalmon6. As a result I can't login to my xbox one. please help! Thanks

    :)
     
    LauraRocheXJ, Jan 25, 2014
    #1
  2. twinkswoman
    twinkswoman Guest
    Problems combining gamer profiles

    They both have same email, just different gamer tags
     
    twinkswoman, Jan 25, 2014
    #2
  3. kernal69er
    kernal69er Guest
    license transfer

    Send me your gamer tag, email and password
     
    kernal69er, Jan 25, 2014
    #3
  4. watrmellin
    watrmellin Guest

    Same email, different gamer tag

    Hey StretchySalmon!

    In all honesty, you're best bet is probably going to be to talk to Xbox Support. You can reach them:
    Xbox One Support | Xbox 360 Support | Xbox Live and Billing Support or at 1 (800) 4-MYXBOX (1 800 469 9269) I would recommend choosing the issue for 'My Account' and explain to them what's going on. It's possible there could be a typo
    making a mess of things or that your account got split up somehow.

    Good luck!
     
    watrmellin, Jan 27, 2014
    #4
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Thema:

Same email, different gamer tag