Saldo zichtbaar in de microsoft store (Balance visible in the Microsoft Store)

Hoe lang duurt het voordat saldo dat is toegevoegd via iDeal, zichtbaar wordt in de Microsoft Store. Mijn zoon heeft op 30-9 via iDeal saldo toegevoegd. Het bedrag is ook direct afgeschreven. Tot op heden nog niets zichtbaar onder Betaling en Fakturering.

Translate- How long does it take for the Microsoft Store to see any balance that has been added via IDeal. My son has added on 30-9 via IDeal balance. The amount is also depreciated directly. To date still nothing visible under payment
and invoice.

:)

 

Desapareció todo mi saldo de Xbox (microsoft) [All my Xbox balance disappeared (Microsoft)]

Buenas tardes, espero alguien pueda ayudarme.

En mi cuenta tenia mas de $1,500 pesos mexicanos en saldo de xbox, y hoy que quería comprar algo en la store no podía y era porque no tenia saldo, estaba en ceros, obvio revise mi historial de pedidos y las compras que tengo son con tarjeta de crédito, y
hasta en el historial aparece que fui metiendo de a poco saldo a mi cuenta con tarjeta de microsoft, ninguna compra con el saldo ni nada, no se que hacer, si es una cantidad importante de dinero :c, espero puedan ayudarme, gracias.

[Translation -

Good afternoon, I hope someone can help me.
In my account Taenia more than $1.500 Mexican pesos in balance Xbox, and today I wanted to buy something in the store could not and was because it had no balance, was in zeros, obviously check my order history and purchases I have are credit card
, and even in the history appears that I was putting in a little balance to my account with Microsoft Card, no purchase with the balance or anything, not to do, if it is a significant amount of money: C, I hope you can help me, thank you. ]

 

No puedo comprar gold [Translation- I can't buy gold]

No me deja comprar gold con saldo de mi cuenta de Microsoft y dice que requiere atencion

[Translation-Won't let me buy gold with my Microsoft account balance and says it requires attention]

 

Hey Olaf!

Thanks for bringing this inquiry to us! Just to be sure bud, the currency transfer is automatic. Go ahead and check the Microsoft account payment and billing (order
history) section to make sure the payment went through and keep us posted!

 

Hey Nestor,

In the order history I cannot find anything about the payment.

Because he wanted to do some in-game shopping, he had to increase his balance. So he followed the link and paid through iDeal.

 

Problem solved. It takes about 5 days.