Saldo -[Translation - Balance]

Hello luis,

Thank you for posting on the Xbox forums. We need a little more information to ensure that we provide the correct solution. Are you attempting to complete the purchase on a Windows 10 computer, mobile device, Xbox One or Xbox 360? What is the item that
you are attempting to purchase with the currency on your account? Does an error message or error code appear when you attempt to complete the purchase? Be sure to let us know the results!

El saldo pendiente no lo puedes pagar con el saldo de tu cuenta =/ únicamente puedes saldarlo usando tarjeta de crédito o debito amigo

[Translation - The outstanding balance you can not pay with the balance of your account =/You can only repay using credit card or debit friend]

Hola, si es posible pagar con saldo microsfot. Saludos!

[Translation - Hello, if it is possible to pay with Microsoft balance. Best regards!]

el saldo si aparece y esta completo, pero no al momento de comprar no me toma ese saldo si no que me pide añadir otro medio de pago

[Translation - the balance appears and is complete, but at the time of purchase it does not take me this balance itself as it asks me to change another payment method]

Necesitas una tarjeta sin importar que tengas saldo.

:3

Translation:

You need a card regardless of your balance.

:3