Saints Row IV Charged but was labeled free on 4/30/16

Discus and support Saints Row IV Charged but was labeled free on 4/30/16 in XBoX Sales and Promo to solve the problem; I am currently a Xbox live gold member and I decided to download Saint's Row IV free to download. However I was still charged the market price of the... Discussion in 'XBoX Sales and Promo' started by DARKSTAR7571, May 3, 2016.

  1. DARKSTAR7571
    DARKSTAR7571 Guest

    Saints Row IV Charged but was labeled free on 4/30/16


    I am currently a Xbox live gold member and I decided to download Saint's Row IV free to download. However I was still charged the market price of the game even though it said it was free of purchase. I bought it through my Xbox One (on my account) on April
    30th which was the last day to take up on the offer. I not quite sure why was I charged for this? would Xbox be willing to do a refund on something like this?

    Thanks

    :)
     
    DARKSTAR7571, May 3, 2016
    #1
  2. Free roam multiplayer

    Saints Row 2 multiplayer can have up to 16 people in team vs team play, with different modes etc. There's no 'Free Roam' mode, like in Grand Theft Auto IV though.
     
    Deaths Head 200, May 3, 2016
    #2
  3. AndrewPeggs
    AndrewPeggs Guest
    Saints Row IV Inauguration Station is now on Xbox Live

    Would you like to get started on creating your character for Saints Row IV? The Saints Row IV Inauguration Station is now on Xbox Live. You can start downloading via Saints Row IV Inauguration Station.
    Feel free to share your creations below!
     
    AndrewPeggs, May 3, 2016
    #3
  4. DarkrPhi
    DarkrPhi Guest

    Saints Row IV Charged but was labeled free on 4/30/16

    You are only silver two thing are you home gold member or use a 48 hour trial

    If you are home gold then no home gold doesn't apply to xbox 360 games with gold as it's only an xbox one thing

    48 hour trials don't count as gold nor does it give gold benefits only temporary multiplayer accesz
     
    DarkrPhi, May 3, 2016
    #4
  5. DarkrPhi
    DarkrPhi Guest
    Not egen destiny will work on 48hour trials
     
    DarkrPhi, May 3, 2016
    #5
  6. DarkrPhi
    DarkrPhi Guest
    For refunds you would have to contact suppoet

    But as you aren't actually gold here you were charged correctly

    Assuming you are a home gold or a 48hour trial member either conditions don't qualify

    Home gold members can only use the primary account holder to make the purchase
     
    DarkrPhi, Nov 3, 2018
    #6
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Saints Row IV Charged but was labeled free on 4/30/16