Sad face over my downloads icon in game pass

Discus and support Sad face over my downloads icon in game pass in XBoX Games and Apps to solve the problem; So no matter what trouble shooting I do with resetting, uninstalling, or even the Microsoft store nothing works. Not sure what to do with this issue... Discussion in 'XBoX Games and Apps' started by LowPolyGav, May 5, 2023.

  1. LowPolyGav
    LowPolyGav Guest

    Sad face over my downloads icon in game pass


    So no matter what trouble shooting I do with resetting, uninstalling, or even the Microsoft store nothing works. Not sure what to do with this issue with resources found online

    :)
     
    LowPolyGav, May 5, 2023
    #1
  2. Darhyl Mayte Amizola Win User

    Sad face over my downloads icon in game pass

    Hey there!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    If I may ask, are you unable to download any games from the Xbox game pass library, is that correct?
  3. Chreino Win User

    sad face over install button?

    I have tried doing everything that has been a "Quote" on "Quote" fix for the solution and I am still getting the frowny faces a long with nothing wanting to load or show! Yes I have updated everything and restart my pc and internet yet to no avail my app on pc will not load and it honestly started right after getting the subscription?

    Its nice all your games a $10, but whats the point of the pass if you cant even play anything on it?
  4. SomeoneFromS0mewhere Win User

    Sad face over install button?

    Seems like the cause of the issue was I had a partly installed Forza Horizon 3 which I was able to uninstall in Apps & features.
    I'm able to install the game now.
  5. StevenK_M Win User

    sad face over install button?

    That's good to know, Gunnerkite.

    To help us improve the support experience, we value your feedback.

    Let us know if you got the help you needed by clicking Yes or No.
  6. Gunnerkite Win User

    sad face over install button?

    Resetting the Xbox and MS Store apps worked for me thanks
Thema:

Sad face over my downloads icon in game pass

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