Running games off of an offline home Xbox via an external hard drive

Dear Kathy

Thanks for helping out.. I need to be online to play things off of the external hdd.. even if I ran a game online and took the console offline it still wouldn’t play unless connected to Xbox live... that tells me there is a drm on external hdd games.. also tells me that once u switch off your servers I have nothing of my game collection I bought on Xbox (except for the game on the internal drive of the xbone.. thanks a lot Microsoft for the “game preservation”

Ps4 doesnt run bc titles period unless you are online

Due to.ps now

Hi Kathy, thanks for taking time to answer back, here are my answers

1. Is going Offline with the Xbox One enable you to play in the past with the saved game on external USB drive?
   
   I never tested this before, I just tested it when concerns about game preservation had surfaced
   
2. Is the issue the same when playing Offline with the Xbox One with games on disc?
   
   I play games already installed on the Xbox one internal disc fine (digital or disc based) the problem is there when I hook my external 4 tb western digital hard drive and games on it are readable but not playable
   
3. When did this issue happen? Was there a recent update installed on your console?
   
   I never tested if it happened before, but when I was on Xbox game pass, and I tried playing gears 5 which I bought digitally prior to subscribing to Xbox game pass ultimate it didn’t run offline but after my subscription ran out it worked fine offline
   
4. Did you encounter any error message? Kindly use this as guide - How to include a screenshot in your post
   
   It says “ preparing your game “ then “ please connect to Xbox live “
   
5. Can you please share with us any troubleshooting steps you have perform?
   
   Power cycled, full disconnect , removing home console and returning it again, disconnecting and reconnecting my external drive
   

Hi Miguelos123,

Hope you are doing fine.

We would like to follow up your concern.

Kindly let us know if you are still having issue by posting a reply.



Kind regards,

Hi Miguelos123,

Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

We understand that you are trying to go offline with the Xbox One Console and is unable to because the games on hard drive are not playable. Let us check on this together so you will get back to gaming.

As per your description, the games are stored on an external USB drive and you have set this as home console. To better isolate your issue, we will ask for few questions.

1. Is going Offline with the Xbox One enable you to play in the past with the saved game on external USB drive?
   
2. Is the issue the same when playing Offline with the Xbox One with games on disc?
   
3. When did this issue happen? Was there a recent update installed on your console?
   
4. Did you encounter any error message? Kindly use this as guide - How to include a screenshot in your post.
   
5. Can you please share with us any troubleshooting steps you have perform?
   

Please, do not forget to check here for known issues that might be related to your concern.

Xbox Status

Known Issues for Game Launches



We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,



Xbox Forum Moderator

Microsoft Community