Rude Xbox.com chat support

Discus and support Rude Xbox.com chat support in XBoX on Consoles to solve the problem; yea it's not bad. you can think of it as paying 5 dollars extra on the 9.99/ mo gold and that is pretty reasonable. but honestly the xbox 360 is still... Discussion in 'XBoX on Consoles' started by leslie7622-10E8BDE5-9787-435B-8A33-22192BB0B048, Jan 12, 2014.

  1. Rude Xbox.com chat support


    yea it's not bad. you can think of it as paying 5 dollars extra on the 9.99/ mo gold and that is pretty reasonable. but honestly the xbox 360 is still a bit over priced it should be under 150 for the 4gb version and under 199 for the 250 gig version msrp
    in USD. seriously who would buy a 360 Kinect 250 bundle when you can just get a ps4 instead ?
     
    BifuriousGamer, Jan 15, 2014
    #16
  2. I agree the Xbox is overpriced. PS3 offers 16 gig models around the same price of the 360 4 gig.And at $15 a month for live thats 3 times the price of the $60 gold offer at $5 a month.I didnt realize you had to pay that much.My bad.
     
    LOWxONxHealth, Jan 15, 2014
    #17
  3. Klokkwork
    Klokkwork Guest
    The 2 year deal (Entertainment For All Plan) gets you the 4GB console with Kinect, or the 250GB console without Kinect, for only $99.99. The $14.99/month payments compensate for this. In the end, you are paying a bit more for it, but that's the trade-off
    for not having to pay as much up front. Personally, I'm not a fan of contracts, so I'm not sorry to see it go, but I can appreciate that it was useful for some people.
     
    Klokkwork, Jan 15, 2014
    #18
  4. Rude Xbox.com chat support

    true, but I had pretty good experiences with consoles on contract. well I remember that is how I got my dreamcast, I had to agree to a one year contract for dial up and I would get the dreamcast free. But I actually only paid about 30 bucks on it and seganet
    went bust we got a letter that said we could keep the console and we could cancel the service or go to earthnet no penalties. that was awesome but it marked the end of the console's life cycle. Rude Xbox.com chat support :( I still have that dreamcast btw XD
     
    BifuriousGamer, Jan 15, 2014
    #19
  5. So what did you decide with the console? Will you try to unlock it or send it back.As far as dealing with support on the phone if you try to be pleasant rather than uptight you will generally get decent results.If youre irritable they get that way too.If
    you can laugh a little and get them to at least crack a smile they will be like playdough in your hands.Hope it works out for you.
     
    LOWxONxHealth, Oct 31, 2018
    #20
  6. LOWxONxHealth Win User

    Rude Xbox.com chat support

    So what did you decide with the console? Will you try to unlock it or send it back.As far as dealing with support on the phone if you try to be pleasant rather than uptight you will generally get decent results.If youre irritable they get that way too.If
    you can laugh a little and get them to at least crack a smile they will be like playdough in your hands.Hope it works out for you.
  7. LOWxONxHealth Win User

    Rude Xbox.com chat support

    I agree the Xbox is overpriced. PS3 offers 16 gig models around the same price of the 360 4 gig.And at $15 a month for live thats 3 times the price of the $60 gold offer at $5 a month.I didnt realize you had to pay that much.My bad.
  8. BifuriousGamer Win User

    Rude Xbox.com chat support

    to be honest I think it's not fair, but that being said there isn't anything the chat or even the phone agents could have done other than give more speculation. I buy a lot of used stuff too mostly retro consoles but I am not about to purchase an amiga computer
    then turn around and call the amiga customer support if it doesn't boot on (is the amiga c.s. line still available ? :p) it wouldn't make sense. :)
  9. leslie7622-10E8BDE5- Win User

    Rude Xbox.com chat support

    My console isn't banned. I was just afraid it WOULD get banned and i was making sure. I talked to a nice telephone CSR named Lady who actually knew her stuff. She was able to conclusively assure me that my console was not attached to a contract.

    what I'm complaining about right now are the two CSR I dealt with initially. Azy tried my patience big time. When i reached the 30 minute mark and i realized that he didn't even UNDERSTAND me, i kinda lost it. Then he had the gall to ignore my requests for
    a supervisor twice. It was a simple query but he just wasn't listening at all.

    Then the supervisor didn't seem to even want to help me because i didn't buy my Xbox from an official retailer.

    well i didn't buy my Xbox from some random guy on the street. I bought it off cowboom.com which is a company of Best Buy. An official retailer. They sell the preowned ones that get returned to them.

    And I hadn't been scammed and taking it out on them. I just wanted to avoid being scammed by making a simple query. The other CSR who knew her stuff knew exactly what what to do and helped me really fast but these two were just incompetent. And prejudiced
    against buyers who buy used. Well I've been a gamer for 3years now and i have bought 3 consoles so far. All of them had been used. I am a loyal customer and just because i buy my consoles used doesn't mean i have to be made to jump through hoops to ask a question.

    it is a fact of life that many of their customers actually sell their xbox and other people buy them. And there are preowned buyers who are getting scammed because of the contract thing. I don't expect them to take responsibility. But i would hope that they
    would help the customers who want to avoid getting scammed by answering questions about their system.
  10. LOWxONxHealth Win User

    Rude Xbox.com chat support

    The agents you talked to do not work for Microsoft.I think they outsource all complaints to scrubs working in their own homes probably in India where they can get away with paying less than minimum wage.You should get an email from them in a few days with
    a survey about your experience.Use this opportunity to complain about the chat agent.So theres no way to get the console unbanned?..What if you pay the contract off? Maybe that would unban it and then you would get 2 years of live.idk
Thema:

Rude Xbox.com chat support

Loading...
  1. Rude Xbox.com chat support - Similar Threads - Rude com chat

  2. rude customer service rude as

    in XBoX Accessibility
    rude customer service rude as: Ahh yes you do, and this is an upgrade pack for the game that was bout so it will be no use to me and it was asked to be refunded before hand but someone SCREW UP the refund! So get your boss on...
  3. Suspensions and customer support agents not helping or being rude

    in XboX Insiders
    Suspensions and customer support agents not helping or being rude: I stop playing on Xbox for about a month only been using the Xbox as a paperweight to watch TV or stream experiences through kinect. Without any information or details I was suspended for 4 days...
  4. People being rude and saying words that can hurt you or make you mad because this person...

    in XBoX on Consoles
    People being rude and saying words that can hurt you or make you mad because this person...: This person name [mod removed] has been bullying people saying his going to boot me offline and his friends are rude and they bully everyone in the party so yeah....
  5. I have been band because my friend was on my xbox on his ac and sent rude things to someone...

    in XBoX on Consoles
    I have been band because my friend was on my xbox on his ac and sent rude things to someone...: I have been band because my friend was on my xbox on his ac and sent rude things to someone and it banned me 0ef20af1-5d60-4111-b26e-c978761fbeaf
  6. Xbox gamertag isn't allowed but it isn't anything rude

    in XBoX Accessibility
    Xbox gamertag isn't allowed but it isn't anything rude: I've been wanting to change my gamertag to Zuisho but it keeps saying it isn't allowed but it doesn't mean anything bad as far as I know, why isn't it letting me?...
  7. gamer being rude and disrespectful towards female gamer

    in XBoX on Consoles
    gamer being rude and disrespectful towards female gamer: So i have an issue that apparently concerns a microsoft representative who work as a ips technician who decided that he is above the system that deals with players being disrespectful towards...
  8. I was removed from the Ambassador program in September 2018 for a rude message I sent to...

    in XBoX Accessibility
    I was removed from the Ambassador program in September 2018 for a rude message I sent to...: Hi, I know that this problem is absolutely my fault and the issue wouldn't have came around if it wasn't for me and how I acted in this situation. I was playing Fortnite Save The World in...
  9. Very rude customer service agent, Tekken Tag Tournament 2 for free on Gold, Can't get it.

    in XBoX Games and Apps
    Very rude customer service agent, Tekken Tag Tournament 2 for free on Gold, Can't get it.: I couldn't get Tekken Tag Tournament 2 for free on Gold, cause whenever I was trying to download then I get these rotating dots and never passes by. I tried something like 4 times and since then...
  10. This person was rude and nothing was done about it.

    in XBoX on Consoles
    This person was rude and nothing was done about it.: Basically a person known as '[Mod Removed - see Guidelines]' was very rude in our xbox party and was shouting out slurs and swears, calling us some rude names. I reported her and nothing was done...