rude customer service rude as

Ahh yes you do, and this is an upgrade pack for the game that was bout so it will be no use to me and it was asked to be refunded before hand but someone SCREW UP the refund! So get your boss on this! Or do you job right. it's a upgrade pack to a game that was refund and i have no use for it someone screw up the refund so yeah fix it thanks!!!! rude as



Sent from Mail for Windows



From: Xbox Support
Sent: Friday, September 15, 2023 04:50 PM
To: los none
Subject: Refund Request - DoNotEdit:7024029696






Thanks for contacting Microsoft Support for Xbox



I'm following up on your refund request.



We're really sorry we can't give you a refund.

It’s been longer than our refund policy allows for digital game products. Thanks for understanding.



For more information check out the Digital Game Purchase Refund Terms.



More refund tips:

• Find information about how to complete a refund.
  
• If you don’t know your Microsoft account email address or password see the lost account solution or the lost password solution.
  

Keep security top of mind:

• Use these Microsoft account features to ensure your information is secure and only you can authorize transactions.
  
• Require kids to ask a parent before buying stuff in Microsoft Store
  
• Add members to your family group
  
• Create an Xbox One passkey
  
• Change purchase sign-in settings for Microsoft Store on Windows
  

Have more questions?

There are plenty of other resources available to help with your Xbox experience. If you've hit a snag like today, or you just want to explore and connect with fellow Xbox enthusiasts, check these out.

· Xbox Community – Discuss topics with other gamers and get help directly from an experienced Xbox enthusiast.

· Xbox Support – Find helpful content to solve any Xbox challenge you may have.

· Xbox Account – Manage your family settings, payment options, order history, and subscriptions.



Thanks again,

Alexis

Microsoft Support for Xbox



Your service request number is 7024029696 in case you need it.

Read the Xbox Support Terms of Use



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