Rossz fiókkal vásárlás[Translation-Shopping with the wrong account]

Hi David,

Thanks for reaching out to the forums. We understand you have question on a game. You can set up

home console with the profile that has the game. This way your main Xbox account can use it. Another suggestion is get the game refunded and purchase the game on the correct account. Click here to learn
How
to complete the refund request form.

Hope this helps,

Brad

Helló FlóriánSütő,

Megpróbálta megvásárolni a V-Bucks-ot a Fortnite-on, de nem kapta meg a V-Bucks-ot, és felszámították, igaz? Megvásárolták a V-Bucks-ot az Xbox-ból?

Ebben az esetben vegye fel a kapcsolatot az Xbox támogatásával, hogy segítséget nyújtsanak a probléma megoldásában ezen a linken: https://beta.support.xbox.com/contact-us



[original message]

Hello FlóriánSütő,

You tried to purchase V-Bucks on Fortnite but you didn't got V-Bucks and you were charged, is that true? Were the V-Bucks purchased from your Xbox?

In case that is the case, contact Xbox support so they can help you with this issue on this link : https://beta.support.xbox.com/contact-us

Hi, I have a problem with a fifa points purchase, they do not appear

As that is unrelated to the OP here, it would be best for you to create your own thread so you can get the help you need.

Hi, I have a problem with a fifa points purchase, they do not appear

Hey there LMRML. M,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with completing a purchase. I recommend to

contact Customer Support for more assistance.

Hope this helps.