rogue one points promotion

i bought the star wars rogue one on the 24th which was the day the promotion started for the 3000 points and still have not received my points. please fix this

:)

 

Rogue One promotion points not credited

Hi Team,

I purchased Rogue One HD yesterday, prompted by the Rogue One rewards promotion.

As of this post I own Rogue One HD but my 3000 reward points are nowhere to be seen.

Pending reward points for this month (March) stand at zero.

Not really a great experience eh.

ps. I was logged in when making the purchase and was already a member of the Rewards program.

Cheers,

Jeremy

 

Rogue One promotion points not credited

Hello InfidelNZ,

From the FAQ for that offer:



When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.



Since it has not been 96 hours since your purchase, it is too early to see Credits pending. Additionally, for future reference, as Murphs says, it takes up to 96 hours for us to receive and process new activity.

 

Hello xOSGx TheScribe,

From the FAQ for that offer:



When will I receive my Rewards Credits?

After you have completed the offer, your Rewards Credits will appear as pending within 96 hours.



Since it has not been 96 hours since your purchase, it is too early to see Credits pending. You should see them pending by end of day tomorrow.