Rogue company crashes the series x console on rare occasions

Hey AJ, the Xbox I am using is the series s. I am using a 1 terabyte for extra space. When it dashes me all I see is a black screen and no no era codes pop up when it dashes me. And I tried deleting it and redownloading it and it didn’t work.

Hi, ErnetteWilliams!

Thank you for the information.

- Is Rogue Company installed on your external storage? if it is, please move it to your console's storage, unplug the external storage unit (while your console is off), launch the game, and try getting into a match.

If both your console and Rogue Company are up to date, and launching the game from your console's storage didn't work, I'd suggest trying a soft factory reset. To do so, go to Settings > System > Console Info > Reset console > Keep games and apps.

Just keep in mind you will need an internet connection and your account details (email and password) to complete this process.

* Resetting your console to its factory defaults erases all accounts, saved games, settings, and home Xbox associations. Anything not synchronized with Xbox Live will be lost. If your console has been constantly connected to the internet and the Xbox network, your saved data should be backed up on the cloud.

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I hope this helps!

Please let me know if this works for you.

Hi, ErnetteWilliams!

My name is AJ, I'm an independent advisor for the Xbox Community here to help.

I'm sorry you've been having a hard time with Rogue Company.

I have a few questions regarding your setup and your issue with this game.

- Which Xbox model are you using?

- Are you using any external storage units with your console?

- Are you getting any error codes/messages when the game kicks you out?

- Have you already tried something to troubleshoot this on your own? if so, could you tell me what?

Thank you!

Hi is it can you tell me when a crash bug fix for xbox series x i coming out my xbox series x keeps freezing the game and crashes playing for 2 min then it turns off best regards theis

Atm its an ongoing issuse, i find it happening most with AC:Val and COD:CW. It happens also with Rouge Company and MK11Ultimate.

Hello Kathy A.,



I know I'm not HomelessHippo69 but I am also having the exact same issue and I wanted to answer your questions. I also have the Xbox Series X and am playing the Series X version of BF2042

1. The game crashes and/or restarts the xbox within around 15 minutes of playing the multiplayer game. It usually starts by just crashing the game but as I keep re-entering the game and play the crashing eventually turns into a full on shut off and restart of the console. I rarely can even finish a full round without crashing/restart of Xbox. The game seems to crash and/or restart my console in a shorter time period than usual when playing the game with friends. This is only happening when I play Battlefield 2042. Also,
   
2. I have the Xbox Series X|S version installed
   
3. The game is running off the internal drive.
   
4. I will submit a bug report.
   
5. There are no game updates to install. There was a season 2 game update that happened earlier this week but this issue was happening even before the new update released.