Rogers 4K set-top box not working on 4K channels for Xbox One S

Discus and support Rogers 4K set-top box not working on 4K channels for Xbox One S in XBoX on Consoles to solve the problem; Really looking to get a solution for an issue using Live TV. Just bought the Xbox One S, I hooked my Rogers 4K Cable box to the Xbox One S and the Xbox... Discussion in 'XBoX on Consoles' started by ivanlee13, Nov 7, 2016.

  1. ivanlee13
    ivanlee13 Guest

    Rogers 4K set-top box not working on 4K channels for Xbox One S


    Really looking to get a solution for an issue using Live TV. Just bought the Xbox One S, I hooked my Rogers 4K Cable box to the Xbox One S and the Xbox One S goes to my Yamaha RX-A3060 receiver before going to the 4K TV (LG UH8500).

    "This is a 4K UHD content that requires a HDCP 2.2 compatible 4K TV for display. Please call us at 1-888-ROGERS1 for more information."

    Both the TV and receiver are definitely HDCP 2.2 compliant, it works when I connect the cable box to the receiver to the TV. It's only when I put the rogers box through to the Xbox One S first where it becomes a problem. Is there any way to fix this? Would
    definitely defeat the purpose of using it through Xbox One S Live TV if it can't pass through 4K content from the cable box.

    :)
     
    ivanlee13, Nov 7, 2016
    #1
  2. Beefy BundtCake
    Beefy BundtCake Guest
    Directv 4K channels limited to 1080p on Xbox One X

    I have a C61K-700 ( not listed correctly in post subcategories)4K mini receiver plugged into my Xbox One X and the two 4K channels only render at 1080p with an error message stating that my TV (My Xbox One X in this case) doesn’t support 4K.

    4K games and applications like Netflix render properly.

    Are 4K set top boxes not supported??
     
    Beefy BundtCake, Nov 7, 2016
    #2
  3. M3tal Daz3
    M3tal Daz3 Guest
    One S 4k Gaming

    Your information is not correct. Actually when you set the xbox one S console resolution to 4K UHD, everything on the console—Home, games, and apps—will display at 4K. 4K content is displayed in its native 4K resolution, and other content (like 1080p content)
    is upscaled to 4K.

    For more info:
    support.xbox.com/.../4k-on-xbox-one-s
     
    M3tal Daz3, Nov 7, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Rogers 4K set-top box not working on 4K channels for Xbox One S

    Hey ivan -

    What is the make/model of your TV? And can you provide us with the display settings from your Xbox One S?

    That'll help us figure out what's going on. Rogers 4K set-top box not working on 4K channels for Xbox One S :)
     
    Miss Bijoux, Nov 8, 2016
    #4
  5. Miss Bijoux Win User

    Rogers 4K set-top box not working on 4K channels for Xbox One S

    Hey ivan -

    What is the make/model of your TV? And can you provide us with the display settings from your Xbox One S?

    That'll help us figure out what's going on. :)
  6. Misses Quinzel Win User

    4K Pass-through on Xbox One S?

    Hey, guys!

    Nocturnal, those reports are correct. Unfortunately the Xbox One S hardware is not designed to pass native 4K content through the HDMI in input. If you would like to use the OneGuide we suggest using the 1080P content from the set top box and then allow
    the Xbox One S or your TV to upscale the video to 4K. This should work to receive at least 4K video without running into the error.

    Give that a shot, and let us know your results!
  7. Mister Beep Win User

    4K Display issues

    Hey there!

    Have you gone through the steps and suggestions on our
    Troubleshoot 4K on Xbox One S support page    ? One of the steps mentioned is setting the TV Resolution on your Xbox One S to 1080p, while ensuring the 'Allow 4K' box is checked within 'Advanced TV' settings. The TV resolution setting is specifically for setting
    how non 4K content is scaled, and will still allow native 4K content to play at 4K on your display.

    If the flicker issues persist with native 4K content after setting your TV resolution setting to 1080p, please post back the brand and model number of your 4K display so we can take a deeper look!
  8. robertmccall2 Win User

    4K/1440p HDR

    Microsoft locked hdr to 4k so if ur monitor dont accept 4k signals ( tick allow 4k box in settings must be selected for hdr) it doesnt work on 1080p 1440p displays usually only if they accept 4k signals. Because microsoft locked it since xbox one s and
    one x. It is hard to understand why they not allow it now because they have xbox series s 1440p 120hz hdr console right?
  9. ArminatorX Win User

    4k from cable box through Xbox day one edition

    I'd doubt that Microsoft updated the TV app to support 4K, since they tailored everything more towards games.

    But users with Xbox One X could try the following: Set up your console to 1080p resolution, but in the Advanced settings under video modes "allow 4k".

    That will cause the Xbox One X to switch to 4K if anything specifically requests 4K resolution. If the TV App switches your TV to 4K then, then the X would support 4K set top boxes. But I'd doubt that.
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Rogers 4K set-top box not working on 4K channels for Xbox One S

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