Родительский контроль

Web translation:

Parental control

Hello! I bought a prefix, it has a password for parental control, a system reset to factory settings is required, a combination is needed for: settings-information about the system.

the serial number of the console: [mod removed]

Response:

Hi there,

if the console is registered to your account you should be able to do this via
http://account.microsoft.com/devices

but since it seems you bought this second hand that I assume the console is not registered to your account and in such case the following is advised: in order to reset a family passcode you will need to contact Xbox Support, They will need the
serial ID of the console and will do something on their end, after which they will guide you through the steps to reset it on your end. To contact Xbox Support (Phone or Microsoft Support Chat) via
http://support.xbox.com/contact-us

Hey there

Stefann_22

,

Thanks for reaching out to the Forums for advice on how to deal with this issue. I can totally understand how this could strike someone as perplexing. I suggest reading and trying the steps outlined in our support page entitled Manage
Xbox online safety and privacy settings for your family group.

When you get the chance, give that a shot and let us know if that helped.

Thanks for reading!

Вера добрый день! Сбросить код родительского контооля могут толлько родители, которые его установили.

По данной
ссылке описаны действия для сброса кода. Нужно войти под учетной запись родителя.

Удачи!

[Translate]

Faith good day! The parents who installed it can reset the parent's code.

This link describes what you're doing to reset the code. You need to log in under your parent's account.

Good luck!

Web translation:

parental control

Good afternoon, help reset the parental control code.

Response:

Hi there,

in order to reset a family passcode please see the steps on this link:
https://support.xbox.com/xbox-360/security/forgotten-parental-controls-pass-code

If the console doesn't show on the devices list then you will need to contact Xbox Support, They will need the serial ID of the console and will do something on their end, after which they will guide you through the steps to reset it on your end.

To contact Xbox Support (Phone or Microsoft Support Chat) via
http://support.xbox.com/contact-us

Let us know the results

Привет! Перекинуть покупки с одного аккаунта на другой нельзя, в том числе активированные по промо коду. Внутриигровые компоненты также активны на том аккаунте на котором приобретались. Нужно еще раз настроить

родительский контрольи изучить данный вопрос подробно, какие ограничения стоят.

Translation:

Hello! It is impossible to transfer purchases from one account to another, including those activated by the promo code.
In-game components are also active on the account on which they were purchased.
It is necessary to once again adjust parental control and examine this question in detail, what restrictions are worth.