Roblox wont open in Microsoft store and also in Xbox app

Hello，samsonrl

Thank you for posting in the Microsoft community.



Regarding the issue you mentioned about not being able to open Roblox games without problems, he was posted in the Windows board by mistake, we will move this thread to the correct category Gaming and Xbox, the moderators of the Gaming and Xbox category will have more specialised answers to gaming questions and will help you further to solve your problem.



Have a nice day!



Best Regards，

Rota Ye |Microsoft Community Support Specialist

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Mike

Are you not able to see a pop-up that says "open in roblox" or "this website wants to open this link in a third party app"?

Also, where did you downloaded the roblox app?
Via Microsoft store or using the .exe installer available on roblox website?

hi i have roblox but i cant open it it just wont open i just downloaded windows 11 so i think its that it says that i should download it from microsoft store but links me to roblox-player which isnt a name

I am not sure what you mean, in my microsoft store roblox app I have to open the ingame store in order to buy, there it shows in USD, but the xbox cards in the store show in INR

Hello Dusty712, my name is zahir.

Based on the description, you are having issues on Roblox played on Windows 11 device that was downloaded from Windows store. Let us check on this together and sort this out. Rest assured, we will do anything in our capability to assist you with your concern.

It is possible that the version of Roblox in Microsoft store is not updated. You may also check if the game is up to date by following these steps:

Open the Xbox app for Windows.

In My Library, select the game title.

Select the More options (…) button and choose Manage.

Select Files and then Check for updates.

You may check the link here for any issues on launching game in Xbox app:

Troubleshoot issues with the Xbox app for Windows | Xbox Support

We have found an official article on how to install Roblox player on Windows PC. Here are the steps:

Go to the Roblox website using any modern browser like Microsoft Edge.

Upon logging into Roblox, visit any experience and click on the green Play button

A pop-up window will appear informing you that Roblox Player is installing.

You can find the link here: How to Install and Play Roblox – Roblox Support