roblox update driver issue

Hello, shahmir. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

Would you please share a screenshot of the message you receive?

It may be related to other drivers like the motherboard/chipset, the CPU. Or maybe Roblox is not recognizing your GPU driver. Reinstalling it might solve the problem.

But please share a screenshot so I can better evaluate and help you with this.

Waiting for your follow-up!

Hello Lucas

i update my gpu drivers and the driver were intalled and roblox start working now before driver were not installing so thank you

Bye Lucas

I'm glad it is working now! If you need anything else, please let me know!

This problem can be caused by various factors, including software glitches, outdated graphics drivers, or issues with the Roblox application itself.

For instance, outdated graphics drivers can cause display issues. Check if your graphics drivers are up to date and update them if necessary.

If you're playing on a browser, try disabling extensions, as some may interfere with Roblox.

You can also try uninstalling and then reinstalling the Roblox application.

Hello, VexHex

Welcome to the Microsoft Community.



Hello Sorry to hear about your situation, experiencing issues with Roblox clients and applications not starting can be caused by a number of factors. Resolving the issue usually requires a step-by-step process to troubleshoot the underlying cause. Below are some possible solutions and you can try these steps to try to resolve the issue:



1. Check system compatibility

Make sure that your gaming laptop meets the minimum system requirements for Roblox. While most modern laptops are capable of running Roblox, it's still worth checking, especially for graphics and processor requirements.



2. Run Troubleshooting

Run Roblox as administrator: Try running Roblox as an administrator. right-click on a shortcut to the Roblox application or client and select "Run as administrator".

Compatibility Mode: Try to run Roblox in compatibility mode, you can find the compatibility option in the properties settings of the application.



3. Update drivers and operating system

Graphics card drivers: Make sure your graphics card drivers are up to date. Outdated drivers may cause the game to run erratically or not start at all.

Windows Update: You've updated Windows, which is a good place to start. Make sure all updates are installed, including any optional updates.



4. Check firewalls and antivirus software

Sometimes a firewall or antivirus programme may incorrectly prevent Roblox from running. Check your firewall and antivirus settings to ensure that Roblox is listed as a trusted application or has the appropriate exception rules.



5. Reinstall Roblox

If none of the above steps resolved the issue, try uninstalling and reinstalling Roblox completely.



Uninstall Roblox: Completely uninstall Roblox via the Control Panel or Settings application.

Clean up residual files: After uninstalling, check if there are any residual files or folders associated with Roblox and delete them.

Reinstall: Download the latest version of the installer from the Roblox website and follow the instructions.

Thank you for your time and effort in resolving this issue.



Best regards



Bobhe | Microsoft Community Support Specialist