Roblox Shared Content Issue

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

good evening

it could be a problem with the privacy settings.

To change the privacy settings your account must be an adult account, otherwise you will not have access.

see it in your privacy settings:

https://support.xbox.com/en-us/help/family-onli...

if your account is for a child, you need an adult account to link your account and manage your privacy settings

or parental control.

https://support.microsoft.com/en-us/account-bil...

As mentioned this is a online safety and privacy error code. Chiefjoboo's suggestion to make this change

- "Share stuff people make (Xbox 360: Member Content)" to everyone

Should fix the issue. A quick google search shows this is a common error with Roblox and easily fixed.

Hello,

Thanks for taking the time to share about the problem with Roblox.

Based on the information you have shared, we understand that you are using Roblox, and since your concern is posted in the wrong category (Windows 11/Gaming), we will be moving this thread to the correct category (Game issues), where moderators in the corresponding category will assist you further on your concern.

Also, since the issue only occurs in Roblox and nowhere else, I recommend you to contact Roblox support as well.



Thanks for your patience and understanding.



Best Regards,

| Microsoft Community Support Specialist

Ditto, the "change privacy safety settings" does NOT resolve this issue on the family accounts..in fact we cannot play this game under an adult account. We continue to get the, "You are unable to see content other people make because of how your account
is set up. This can be changed in your privacy & online safety settings on Xbox.com"

If anyone has been able to find a resolution for this issue with Roblox, please share.

Hello,



Thanks for taking the time to share about the problem with Roblox.

Based on your description, I recommend you to contact Roblox support for further assistance.

Based on the information you have shared, we understand that you are playing Roblox, and since your concern is posted in the wrong category (Windows 11/Gaming), we will be moving this thread to the correct category (Game issues), where moderators in the corresponding category will assist you further on your concern.



Thanks for your patience and understanding.



Best Regards,

| Microsoft Community Support Specialist