Roblox not working. Please fix.

Feb 2, 2025 at 3:03 AM

When I open Roblox, it makes a sound, and then closes. I have tried every possible strategy I have found, and nothing works. I have cleared Cache, updated the app, and did many other strategies, but none of it works. Many people are also saying it doesn't work right now, especially in the past few weeks. Please fix. Is it an app problem or a problem on my end? It seems like a problem for many people right now. If helpful: I use S mode, Windows 11 and downloaded the app from microsoft store

:)

SmartLace1968

Hi there! This is Virginia O.

I understand that you are experiencing issues with your Roblox game that isn't working.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Based on the information you have provided, you have already performed the basic troubleshooting steps and yet the game still not loading up on your PC.

Please contact the game developer who are Roblox Support: https://www.roblox.com/support and inform them that you are experiencing issues with their game. Mention to them how the game works when you tried to launch it on your PC and include all the troubleshooting steps you have already performed to make the game working to no avail.

They should be able to help you out because they are trained to fix any in-game issues.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Thank you for your cooperation and have a great day!

ITawtITawaPuddyTat

there is no fix microsoft can offer. It's on roblox side.

They have been made aware of the issue and are working on it. Roblox update that is freezing/crashing ms app for roblox. Has to do with one of their updates from the last month or 2 months.

Andre_033

Hello. I have reinstalled windows 2 times now and it still did not do anything.

NOTE: The error is not showing anymore after roblox updated, but roblox is still just a white screen when entering a game.

EDIT: After another roblox update, it works again, don't know why the problem was happening but now its fixed.
EDIT AFTER 30 MINS: roblox updated again and it doesnt work anymore again.

Killing Skids

I recently created a new roblox account and I logged into it on xbox and a couple days later I logged out and now I can't log back in cause this error pops up.. does anyone know how to fix it?

Authentication Error

Trouble communicating with Roblox servers. Please try again.

Error Code: 901

Hi,

I'm

Here's Your Answer :This usually happens when the game is not updated. This can also happen when Roblox is in recovery. But many users are facing this problem, even though they have updated the Roblox game.

Steps to Fix:

Please Uninstall The Game And Reinstall

Tommy - MSFT

Hello Crontix 4.

Welcome to Microsoft Community.

Regarding to your information I assume that you can't play Roblox.

You can try to uninstall this game and then go to the Roblox official website, download the installation files from the official website and check

whether it works if still can't works please contact the support of Roblox.

If there is anything not clear, please do not hesitate to let me know.

Best Regards,

Tommy-MSFT | Microsoft Community Support Specialist

Roblox not working. Please fix.