Roblox login and passwords

vickymayes · May 2, 2021

Hi,

My son has an xbox one with gold Live membership. He downloaded roblox and created a roblox account whilst logged into his xbox. He created a gamertag for this roblox account that he only uses to play on his xbox. He redeemed some Microsoft points for 100 robux, but they can only be redeemed at roblox.com. when I go to that Web page it's asks to login. I've tried his gamertag and the password on the xbox live account and it doesn't work. I've tried the xbox live email address and password, but this doesn't work either. I've tried to reset the password via roblox.com by using the email associated with the xbox account. I never receive the emails. I've tried the quick login using the code it generates whereby you enter the code on the device you're already logged into, but I can't see anywhere on the xbox version to enter the code. I've asked it to text me a code to reset the password but never get the texts as I assume there isn't a mobile number associated with the xbox roblox account. What can I do to get access via PC to redeem these points? Or is there any other way to redeem them or merge with a new account or something? HELP! Thank you

:)

alexandermorkos

I can,t login to Roblox. I am logged in ok to Microsoft store. Roblox asking for a user name and password . I tried their web site to reset the password but never worked.

Julian A19

Hi, my name is Julian and I'm an Xbox gamer just like you. Let's try to solve your issue together.

You can't view your Roblox password directly from Xbox. Roblox passwords are managed through your Roblox account, not Xbox.

You can recover or reset your Roblox password here https://www.roblox.com/login/forgot-password-or...

If your Roblox account is linked to your Xbox account, make sure you're signed into the right Xbox profile before launching Roblox.

Please let me know if it worked or not and I would be happy to assist you further. Thank you!

XBF Zineb F

Based on what you have described, I don't think you are facing any issues with your Microsoft account which is why the best option would be to get in touch with the Roblox support to get further assistance regarding your situation. You have mentioned that the code can only be redeemed at roblox.com, this indicates that it would also be best to get in touch with them as soon as possible in order not to lose access to your code and be able to redeem it once everything is fixed. All the best!

Jaren Breaux

Hi, I don’t know if I’m doing this right. Can you explain what you mean when you said Xbox gamertag credentials. Like my password to login into Roblox would be my Microsoft account password as I remember both that and the username to it but, not the password to my Roblox account. I don’t have a pc so, I tried to login into my Roblox account using my phone and input into the username prompt: my Xbox gamertag username and my Microsoft password as my Roblox password and it didn’t work. During this I had not unlink my Roblox account from my Xbox account. Also when you stated to go to link social accounts in the Xbox account settings I didn’t see anything related to Roblox at all. I don’t know what to do. I’m sorry that I may not understand what you’re saying and I appreciate your help in this situation

StuartATrueRed

No one on these forums have access to users accounts. Your only option is to try to remember the password or email (so you can reset the password), or as Belle B stated, recover through the Roblox website https://www.roblox.com/login/forgot-password-or-username

Roblox login and passwords