Roblox Keyboard problem and game crashing

Hello!

I'm a Independent Advisor. I will be glad to help you.

Follow the instructions on this web site to solve problems with the keyboard:

https://en.help.roblox.com/hc/en-us/articles/20...

Regarding crashes, verify that your operating system is up to date as well as your graphics card, then try the recommendations offered by the game support through this post

https://en.help.roblox.com/hc/en-us/articles/20...

In case you continue with problems and it does not happen in other games, I recommend you to make a direct consultation with them through this website:

https://www.roblox.com/support

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Best Regards.

Hi, LukeCC

Welcome to the MicroSoft Community.



I'm sorry to learn that you're experiencing game crashes, I've been seeing a lot of users reporting problems with roblox games lately. I think this is a problem with the game itself. Here are some possible solutions to fix Roblox crashing on your new PC with an NVIDIA GT710 graphics card:



1. Update your graphics drivers: Make sure you have the latest graphics drivers for your NVIDIA GT710 graphics card. You can download the latest drivers from the NVIDIA website. Verify the integrity of your Roblox game files:



2. Corrupted game files can cause Roblox to crash. To verify the integrity of your Roblox game files, follow these steps:

• Open the Roblox launcher.
  
• Click on the gear icon in the top-right corner.
  
• Select “Settings”.
  
• Click on the “Verify Files” button.
  
• Disable Fullscreen optimizations:
  

3. Fullscreen optimizations can sometimes cause games to crash. To disable Fullscreen optimizations for Roblox, follow these steps:

• Right-click on the Roblox shortcut on your desktop.
  
• Select “Properties”.
  
• Click on the “Compatibility” tab.
  
• Check the box next to “Disable fullscreen optimizations”.
  
• Click “Apply” and then “OK”.
  
• Change your Roblox graphics settings:
  

4. Reinstall Roblox: If none of the above solutions work, you can try reinstalling Roblox. To do this, follow these steps:

• Uninstall Roblox from your computer.
  
• Download the latest version of Roblox from the Roblox website.
  
• Install Roblox and try playing the game again.
  

If you’re still having problems with Roblox crashing, you may need to contact Roblox support for further assistance.



Best Regards

Martin | Microsoft Community Support Specialist

Hello, ScaredRapier. I’m Arturo, and I’ll be glad to provide assistance with your concern today.

However, I find it appropriate to ask some questions:

- Are more games affected, or is just Roblox?

- Are you playing this game on Xbox or PC?

- What potential fixes you tried to solve this issue?
Please describe each one.

Thanks for your attention,

Arturo.

juego en xbox one s y solo pasa con roblox ya reporte el error a roblox pero dicen que lo reporte a ustedes

Hi, ScaredRapier. It is important to point out that for specific game issues, the problem needs to be reported to the game developer.

However, in case you want to report appropriately the issue to Microsoft, it is required to follow these steps:

You need to download the Report a problem app and then, follow the steps provided in this article:

https://support.xbox.com/help/account-profile/manage-account/xbox-insider-hub-report-a-problem > Report a new problem.