Roblox download issue

Thanks for your reply! As posted previously, other games and apps download and install without any issues before and after Roblox, so it seems to be an issue only with Roblox and not a connectivity issue. Any other thoughts?

Hello, Leo Häkkänen

Welcome to Microsoft Community.

I found a few potential solutions to your Roblox download issue:

1. Reset the Microsoft App Store: Go to Settings > Apps >, find Microsoft App Store in the installed app list, click on the three dots and go to Advanced options, on the next page, scroll down and then click on Reset. Then try to download Roblox and see if it helps.
   
2. Reset Roblox: Go into Settings > Apps > Apps & Features > Roblox > Advanced Options and choose Reset. After it resets restart PC and try again.
   
3. Provide Administrator Permissions: Providing administrator permissions to the RobloxPlayerLauncher file is a simple yet effective method used to resolve this problem and it has helped many users deal with this problem. Providing admin access can resolve some ownership and permissions issue which may be preventing the installation from completing.
   

Please try these steps and let me know if they help.

Best regards,



Chandy |Microsoft Community Support Specialist

Hello you all I've downloaded Roblox player on Microsoft and i play Roblox on Roblox player now, if you guys are playing on windows-All you have to do is go to your Microsoft browser and search Roblox and it will give you the web version of Roblox where you will have to download the Roblox player

Thank you for your reply. I will try this, but can you tell me why all of my other games will download normally but Roblox won’t? How will resetting my router fix the issue for Roblox?

Hello Twinschad, this is Manuela!. I'm an Independent Advisor and community user like you ready to assist with this.
Not a Microsoft employee.

I'm sorry to hear you're experiencing this unexpected issue with roblox.
Let's try to sort this out before reaching out to Roblox support

But before that, please tell me

Is this happening with more apps or games, Or is just roblox?
Did you tried installing the Roblox launcher by downloading it via their official website?
What procedures you tried to fix this unexpected issue so far?
What are your computer specifications?