Roblox crashes when Logitech G920 is plugged in.

mny_paid · Jan 3, 2024

As you may now, Roblox is a very low demanding game, so therefore I do not believe this is a crash based off of bad pc (i use 32 gigs ram, 3060ti, i5 something). But anyways, lets get to the point. Whenever is have my G920 plugged in to my computer and I try to load up Roblox, it ends up crashing instantly; it is almost as if it doesn't even load its so fast. I've tried many things that other players with the same issue said that helped, such as uninstalling Oculus software (no one knows why it interferes with Roblox), but it still crashes. All I want to do is drive with my steering wheel in Roblox, as I've seen content creators do so. If someone can contact me about a fix for this bug, that would be great. Thanks for reading this and have a great day!

:)

stonyBX

I found that deleting Logitech G hub worked and stopped crashing roblox.

It may have something to do with logitech G hub being a 3rd party software and roblox anti virus.

Rodrigo Oliver

Hi Mny_paid, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear it.

Have you tried to run a system scan?

Please, open the Terminal window and type in: sfc /scannow

If any error is found, follow the prompts to fix it.

Let me know if it works!

RichieB_

Hi Diamond6925,

Greetings!

Thank you for publishing in Microsoft Community.

We understand that you are experiencing issues with your Logitech G920 not working on your PC when playing Xbox Cloud. I'm here to help you with this concern.

Firstly, I would like to ask a few questions to better understand the issue. Are you able to use the Logitech G920 on your PC for other games or applications? Have you tried using a different controller on Xbox Cloud to see if the issue persists?

Assuming that the issue is only with Xbox Cloud, here are some troubleshooting steps that you can try:

1. Ensure that your Logitech G920 is properly connected to your PC. Check the USB cable and make sure it is securely plugged in.

2. Check if the Logitech G920 is recognized by your PC. You can do this by going to the Device Manager on your PC. Look for the Logitech G920 under the "Human Interface Devices" section. If it is not listed, try unplugging and plugging it back in.

3. Make sure that your Logitech G920 is set as the default controller on your PC. You can do this by going to the "Devices and Printers" section in the Control Panel. Right-click on the Logitech G920 and select "Set as Default Device".

4. Check if there are any updates available for your Logitech G920. You can do this by going to the Logitech website and downloading the latest drivers and firmware for your device.

5. If the issue persists, try using a different controller on Xbox Cloud to see if the issue is with the Logitech G920 or with Xbox Cloud itself.

6. Lastly, you can try to test your Logitech G920 to another device to see if its working. This is for us to be able to isolate the issue if its on the Logitech or not.

Learn more: Troubleshooting G920 for power/connection Issues - Xbox – Logitech Support + Download

Cheers,

Microsoft Community Moderator

DelphicPhoenix

Hiya,

Yeah its a Logitech G920.

gazzmc

Same issue. Logitech g920 on Xbox one

Roblox crashes when Logitech G920 is plugged in.