Roblox black screen

In this case, you may need to reach out to the game support by submitting a ticket here:

https://www.roblox.com/support

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Were you able to uninstall and reinstall the game?

Seems like you did not install the game from Microsoft Store.

To fix this, please check if there is an update for your PC by following the steps below:

Settings > Updates & Security > Check for updates.

Kindly uninstall and reinstall the game if that didn't work.

There is an update I will reply once again when I'm done, you are very helpful!

Hi Nicholas, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

In order to help you, I will be needing to know if you're on Xbox or PC in that way I can guide you with the necessary steps.