ROBLOX app on Microsoft Store won't open

Hi dhyan patel1



Greetings!



Thank you for posting in Microsoft Community



I do understand the urgency of you wanting to find other ways for this issue of yours in regards with your Roblox game not opening on Microsoft Store. We are very glad to help you out to find some of the best possible options on this for us to move forward.

We just want to set your proper expectations that this is happening on a game specific issue within Roblox that is unable to open on Microsoft Store and as well as this is a known issue as well for some users too.

So, for now. Since this is unable to open on the Microsoft Store, what we can do is to try to download the Roblox App or Game directly to their website.

You can refer onto this link where to install and download Roblox :

• https://en.help.roblox.com/hc/en-us/articles/204473560-How-to-Install-and-Play-Roblox
  

And in addition, since this is a known issue for now on other users as well, you can also do try to reach out for the Roblox Support for additional information as well to ask for some questions that you need to know. You can refer onto this link for the Roblox Support :

• https://en.help.roblox.com/hc/en-us/articles/208448546-Contact-Us
  

Thank you for reaching out and sharing your issue. I hope all of this information's are helpful. We look forward on your response.



Regards,



Microsoft Community Moderator

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Mike

Are you not able to see a pop-up that says "open in roblox" or "this website wants to open this link in a third party app"?

Also, where did you downloaded the roblox app?
Via Microsoft store or using the .exe installer available on roblox website?

I am not sure what you mean, in my microsoft store roblox app I have to open the ingame store in order to buy, there it shows in USD, but the xbox cards in the store show in INR

download roblox from the microsoft store, log in and then it should transfer to your roblox account then you can log back into your normal roblox app or site.

From the Roblox browser there isn't a option to use microsoft giftards. Only from the microsoft store Roblox app, well atleast It was an option, but now It isn't