Rip off Xbox

iTz No SkIllz x · Mar 30, 2014

Me and my children have been loyal Xbox customers for over 6 years now and have spent nearly £2000 on 3 x Xbox 360 and 1 x Xb1 console + games, add ons and microsoft points, I've had no Xbox live for nearly 3 weeks and also spoke to 7 yes 7 different people
with still no success. When i got the Xb1 i bought forza 5 for £50 only to be ripped off with no DLC so i sold my Xb1 and lost nearly £200, then i bought BF4 on the 360 + premium (£80) (which i can't play on) and also bought Fifa points (which i can't play
on) (£60)

:)

USDEATHCORP · Mar 30, 2014

XBOX RIP OFF

I PAID FOR A 3 MONTH PLUS 800 MICROSOFT POINTS ON MAY 11TH 2011. STILL HAVE RECIEVED NO POINTS NO ANSWERS WHY AND IT TAKES 10 MINUTES TO VERIFY YOU WITH THE AUTOMATED SYSTEM THEN YOU GET TRANSFERED THEN IT TAKES 15 MINUTES FOR THE REAL PERSON TO VERIFY YOU
TO TRANSFER YOU TO SOMEONE ELSE TO TAKE ANOTHER 10-15 MINUTES TO VERIFY YOU TO TELL YOU TO WAIT FOR A EMAIL WHAT A JOKE THEY ASK ALL THE QUESTIONS AND GIVE ZERO ANSWERS WHATS THE DEAL ILL TELL YOU A RIPP OFF..............CHARGES MY CARD GOT YOUR MONEY I WANT
MY POINTS NOW..............................

ngocphi · Mar 30, 2014

XBOX Rip off

yes but DEBT is allowed that only concerns making it easier

debt is when an payment is promised

en.wikipedia.org/.../Theft_Act_1978

really you DO not know what debt is?

if you promised your best friend 1000dollars for rent 2 weeks into the month but then you leave him a note in the house and say i'm going to leave but you still leave your stuff there but then your best friend asks you for the 1000dollars but then you
gave him a bad check

he returns 1 week later asking for the 1000dollars owed

do you really think that the 1000dollars is not owed? because you gave a note that he never saw?

with every method of cancelation notices via phone 90% of services still use phone and verification

there is always a NOTICE of cancelation

Minimooo · Mar 30, 2014

Can you clarify what the problem actually is? All I can see is that you sold products you bought, inevitably leading to a loss of money..

StrongStyle xD · Mar 30, 2014

It looks like none of your games are working if I'm incorrect please let me know as your post is quite confusing as it states you been a loyal member for 6years and you have brought several consoles and so you brought forza 5 and didn't receive a dlc (if
this a day one edition you will receive a dlc token along with Xbox live gold trail code) I'm sorry if you haven't received a dlc If you take the copie of game along with proof of receipt you may get a replacement with dlc

The next issue is battlefield 4 not working does it come up with any error message or something else like storage issue

FIFA points can only be used to purchase in game contents please can you tell us tell us what the issue with that is so we can help you with that aswell.

Please let us know so we can advise you of a solution

I'm sorry to hear that your experiencing technical difficulty trying to play your games

iTz No SkIllz x · Mar 31, 2014

I have'nt had Xbox live for about 3 weeks now, i've spoken to 8 yes 8 advisers only to be told the same thing over and over again.

iTz No SkIllz x · Mar 31, 2014

I bought forza 5 from the dashboard so i can't take it to any shop to sort it out, my console was the day 1 edition but it never give me any of the cars, when i clicked on the vehicle it says i had to pay for the DLC again??? BF4 won't work because it won't
sign me into live so i can't go online, and the problem with Fifa is i've just spent a load of money on points so i can make more money on Ultimate Team and i can't even use them. The only real solution is to sort the account out and compensate me.

HomegrownSilky · Mar 31, 2014

I think that you may have just been confused about Forza. There was a Day One Limited Edition of the game that gave you exclusive dlc. That edition of the game was only available on disc as far as I know. If you purchased a digital copy of the game you
would not be entitled to that dlc without paying for it. The Day One console had nothing to do with that. And also, looking at the account that you are posting with, you are showing as having a free(silver) account. In order to use online features you must
have a gold subscription. Do you have any idea why you are not Gold? Have you called and spoke to the billing dept?

iTz No SkIllz x · Oct 31, 2018

The DLC was available as a digital download and i was issued with a code which did'nt work, and my account is showing silver because they cancelled it and re applied it with no joy, i deleted my profile cleared my cache, issued me with a 25 digit code (twice)
still with no joy (my account did'nt expire till april) and i've spoken to billing 8 times (8 wtf!!!!!)

iTz No SkIllz x

I have'nt had Xbox live for about 3 weeks now, i've spoken to 8 yes 8 advisers only to be told the same thing over and over again.

mishmatta

The most likely scenario is that after your son's first console was banned, he tried to do the same thing on the next console. You're welcome to blame MS or Xbox but someone there had to use an account there on your consoles for this to occur. This doesn't
just happen to anyone.

This is not accurate. His account and console was working yesterday just fine at 6pm. We left the house then and did not return until 10pm. He saw the device ban, showed me and we went over to his sister's xbox to log in and see if he could access his
account, but after turning it on, it said the same message. It was all within 5 minutes of finding his xbox had the console ban. He did nothing to her xbox to "tamper" with it. I was sitting there while he tried to log in.

I'm not blaming microsoft for his xbox ban. As I said, it is what it is. I don't want his console unbanned. If he did something that got him banned, so be it, he pays the price. It's ridiculous that another console in the house is now banned too just
because he at one time logged into that device. His account isn't even the main account attached to her console. She has a perfect record on her account, no suspensions or bans. So just delete his account from her device. It's not like he could have
used the account to get online anyway on her console. It's a lot of money invested. So all the money we shelled out for the live account, and the games and content that was downloaded is now gone for both accounts UNLESS we go out and purchase two new xboxes. Fishy. I'm
not buying more products from this company. It's a racket if you ask me to get you to spend more money.

Just very aggravated at the entire situation. And even more aggravated that there is no way to talk to anyone there that has a clue.

HassanB

Yep you receive an e-mail when you choose to turn off automatic renewal. "Expiration Notification for Gold Family – 12 Month" -> Subject. Body -> Dear GAMERTAG HERE,

Your subscription to Gold Family – 12 Month will expire on Tuesday, August 28, 2012. To avoid a possible interruption of your subscription service, please renew your subscription by Tuesday, August 28, 2012.

That's the e-mail you get to your e-mail ~3 minutes after you speak with an XBOX Live Representative telling them you want to cancel auto renewal. Easiest 5 minutes phone call ever. They also give you a service request number in case you want to call back
about that same issue. So there is your proof right there that you canceled the account, if there's an error tell them to look into that support inquiry. Clearly if you got the e-mail you have a date on there of when it was canceled you'd get that same one
or something similar to that with Gold Family being Gold Membership, but I guess you don't have that on the date that you're saying you canceled it.

dcosper

Oh, I take back the respect rofl, your just trying to be a a-hole it seems, I am a 42 year old disabled veteran of desert storm, Yeah i know more about many things, that you will never "Get".

In this particular instance we are talking about a company that charged someone for a service on a credit card that this person gave them permission to charge on, then that credit card was removed and a new card added to this mans bank account, this should
have stopped the recurring billing, as the card that was authorized is no longer valid, however Xbox has some sneaky shady way of charging the actual bank account and not the credit card itself, so once this card added to his account was no longer active,
he did not owe any debt at all, the account should have been inactive, you are quoting laws and rules, that have no effect on this instance at all, this man owes no debt at all.

Ans even if new laws were put into place in the last year that contradict this, his issue was 2 or more years ago, and would fall under those laws, not the current ones.

ngocphi

no only the US has that option to remove autorenewal ALL other regions MUST call in

when clicking manage account

it says to TURN off autorenewal you MUST call support in your region

as per the terms of use

Rip off Xbox

Rip off Xbox

Rip off Xbox

Rip off Xbox

Rip off Xbox

XBOX Rip Off

XBOX Rip off

XBOX Rip off

XBOX Rip off

Rip off Xbox

Rip off Xbox - Similar Threads - Rip off

what another rip off by xbox, points spent, and support ignores!

Ripped off. Avengers not able to download after purchase

THE TALOS PRINCIPLE COLLECTION IS A RIP OFF IF YOU OWN AN XBOX ONE!!

A complete rip off Paid for Minecraft and now it says play trial

Rip off

Xbox live rip off

You guys trying to rip me off???

Hitman 2 Rip off

Live Gold rip off during Chineses Virus