Rinnovo xbox live [Translation-Live xbox renewal]

Hi Maurizio,

Thanks for coming to the forums with the issue with your subscription renewal. We recommend to check your

order history make sure it the payment has went through. On the
account website you can go to subscriptions and see if the subscription is active. If it is, power cycle the device you are using.

To power cycle the device either on console or a PC. Just hold the power button until the device shuts off. Wait 10 seconds then turn back on and try see if the subscription is working.

Sometimes it takes a few minutes or a power cycle for it to work correctly.

Thanks,

Brad

Dagli importi deduco che sia l'abbonamento ad XBOX live gold. L'offerta del mese ad un euro prevede l'attivazione del rinnovo automatico al costo base del servizio a meno di disabilitare manualmente il rinnovo prima della scadenza, viene specificato
in fase di sottoscrizione (verificato).

[Translation]

From the amounts I infer that it is the XBOX live Gold subscription. The offer of the month to a euro provides for the activation of automatic renewal at the base cost of the service unless you manually disable the renewal before the expiration, is specified
during the subscription (verified).

Ciao,

Mi chiamo Ryan e sono un Xbox Ambassador,

Semplicemente devi rimuovere il rinnovo automatico perché è previsto che, per il rinnovo automatico, siano gi presenti i soldi per almeno un rinnovo sull'account Xbox-Microsoft o sulla carta utilizzata per l'acquisto.

Translation: [Hello

My name is Ryan and I'm an Xbox Ambassador,

You simply have to remove the automatic renewal because it is expected that, for automatic renewal, there is already money for at least one renewal on the Xbox-Microsoft account or on the card used for the purchase.]

Salve, se non lo ha deselezionato il rinnovo è automatico, una volta che non vuole più rinnovarlo basta andare nel suo account e nella sezione degli abbonamenti interrompere il rinnovo automatico.

[Mod Translation - Hi, if you have not deselected the renewal is automatic, once you don't want to renew it anymore just go to your account and in the subscriptions section stop the automatic renewal.]

Non riesco a rimuovere il rinnovo automatico xbox live

E da due giorni che provo e non lo so fare non lo so anullare

Se vi do la mia email e pasword potete farlo voi...mi arrendo ��

[Translate by Mod]

I can't remove auto renew Xbox Live

And from two days I try and I don't know do I don't know Cansel

If I give you my email and pasword you can do it yourself... I surrender 😞

Do you have a payment due to the subscription, if Microsoft tried to charge for the subscription and you didnt have payment available you cannot disable the auto renew until you pay. Is this the case?