rimborso[refund]

Voglio il rimborso

-[Translation - I want a refund]

Hello VelizarAnastasov,

Thank you for your post. I understand you are experiencing an issue with a purchase that you are seeking a refund for. Please submit a

Refund Request to get in contact with a refund agent who will be able to assist you.

I hope this helps!

Salve, provi a chiedere il rimborso
xbox.com/refund

[Mod Translation - Hi, try asking for a refund]

Hi there,

For any refund reqeusts, you will need to follow the steps found here and complete the refund request form.

https://beta.support.xbox.com/help/subscriptions-billing/manage-subscriptions/digital-goods-subscriptions-refund

***********

Ciao,

Per eventuali richieste di rimborso, dovrai seguire i passaggi indicati qui e completare il modulo di richiesta di rimborso. https://beta.support.xbox.com/help/...scriptions/digital-goods-subscriptions-refund

Hi Jo,



I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad