Rimborso [Mod Translation - Refund]

Salve, provi a chiedere il rimborso
xbox.com/refund

[Mod Translation - Hi, try asking for a refund]

Hey Lucio

Thank you for taking the time to post this on the Xbox Forums. We understand that you are seeking a way to request a refund for an item you purchased.

As long as the item you purchased was a digital item, you can actually use
this link to request a refund for any item that is currently eligible.

If your curious about the actual terms for refund, you can review the article that covers the

Digital Game Purchase Refund Terms.

This should lead you in the right direction for you to be able to request the service you seek.

Give this a try and let us know if this works for you!

Voglio il rimborso

-[Translation - I want a refund]

Hi Jo,



I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad

Thank you for taking the time to post this on the Xbox Forums. We understand that you are seeking a refund for a title you have not been using.

You should be able to
Request for a refund for the digital item by making sure you are signed into your account.

You can even do this through your
Order history if you can identify the title that you wish to request a refund on.

I hope this helps.