Ridicules: Jigsaw daily chalenge doesn't work since 19th of november!

Same problem over here...

I can't open the daily chalenges. its start loading but automaticly closes jigsaw.

other things seem to work normal.

the other microsoft games are working normal (minesweep, solitair, mahjongh)

Daily chalenges do not work today May 1

2020

The same thing happened to me on 31st December - no more daily challenges. They start to load (seemlingly) then it just switches off Jigsaw altogether!

Jigsaw collections work as usual, but not Daily Challenges.

Hi Jacob,

Thank you for posting on the Xbox forums. I'd be happy to help.

In order to correct this problem, you will need to contact Xbox Customer Support using the steps listed in the screenshot you have posted. I've personally followed those steps many times and always get an option to request a callback
here in the US, other regions may not have a callback option yet but there should always be a contact option depending on your region. Sometimes you have to play around with the options to get an option to speak with a live agent simply because many issues
can be resolved using self-service options online that don't require agent help. I'll go ahead and list the steps again and just make sure to follow them step by step without skipping anything as that flow has always led me to request a callback from support
or an option to speak with a live agent.

1. Contact us here
2. Select Xbox One
3. Select See other options
4. Select Payment & billing under Account management
5. Select show contact options and go to step 4
6. Select "Request a call from Support" if available within hours of operation or there should be a number for you to call and hours of operation for your region if a callback option is not available

If you continue to encounter issues, please post your exact steps when navigating the contact tool so we can have an idea why you are not getting a contact option since I have confirmed it on my end as working fine. You may even want to try using a different
web browser or device to try and contact support.

Sorry, but Jigsaw daily challenge reward does not work.