Rewards?

Hello, can you please contact me regarding my rewards. From the printscreen I have provided you can see I have been a rewards customer for a while and had nothing in return. I understand the points expire after 356 days, I have never seen funds go into my
account balance. Could you please back track the points or see if there is any sort of compensation.

My contact E-mail address is *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***

Mobile number is 07501175894



:)

 

The Dark Knight Rises Sweepstakes from Xbox LIVE Rewards‏

With the recent release of The Dark Knight Rises (DKR) I have been browsing to see which version of the movie I would want.

Luckily I saw this promotion via my personal email.

Seeing that I could win "your chance at winning an exclusive Bane replica mask worth $3,300!*"

I entered into the Sweepstakes manually and saw that "If you purchase The Dark Knight Rises, you'll also receive The Bat Avatar Prop, worth 400 Microsoft Points, for free!"
with the addition of 5 extra bids into the promotion.

That same day I bought DKR in HD via Xbox LIVE. The movie pulled up and streamed fine.

HOWEVER, I HAVE YET TO RECEIVE A CODE FOR THE AVATAR PROP NOR HAVE I RECEIVED CONFIRMATION OF MY BIDS.

I enjoy the quality of the movie but I just want to get what I paid for because this decision was made with the intended result of winning.

I have called Support twice in the past few days and no one can find a solution to this problem. I know I have two tickets linked to my account in regards to the nonexistence of my prop.

If anyone else had come across this please comment. If any representative can fix this issue please leave me an email or fix it for me as well.

 

Free 2 Play rewardsl

Hello SteadySphere,

From our FAQ:

One-Two-FREE Punch:

Earn 3,000 Rewards Credits per month by spending at least € 4.05 including VAT on add-on content for THREE DIFFERENT Free to Play titles in the Xbox Store. For more information on what qualifies as add-on content, please see Question 2. This offer resets on
a monthly basis, with the offer period starting at 00:00 UTC on the first day of the month and ending at 23:59 UTC on the last day of the month.

Since your purchases were only 3.99, they did not meet the eligibility requirements. We will adjust your purchases to fill in the loose change, but please keep this in mind moving forward. You should see the Credits pending by the end of next week.

There is currently an issue with the FREE pass offer that we are currently investigating. Apologies for the inconvenience. When this issue is resolved, we will update you here.

 

This is a public forum, you will want to remove your number.

Your photo does not show any points, but shows your MyVip progress bar/circle. That is an indication of spending toward your MyVip star and it looks like you're a little over 50% of the way there. It says you are a zero star member, so until you earn your
first star you will not earn rewards for making MyVip eligible purchases (you can still earn rewards from completing promotions). You can check how much each MyVip tier takes to reach by visiting your regional terms & conditions.

A reward staffer will review your account and reply to you here. They work Monday - Friday from 9am to 5pm PST and typically take 1-2 business days to reply to threads.

 

Hello SoBBiN x PeaNut,



You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at Xbox Live Rewards .

-or-

2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP.

In September 2014 we changed to the MyVIP policy. As a result, payback based off Gamerscore (MyAchievements) was discontinued. Also, as of July 2014, we do not award Credits for Xbox Live Gold renewals. MyVIP has a recalibration every year. At the end of
the year, we place you in your MyVIP rank for the new year based off your eligible spending from the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not
get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

Furthermore, you will see that you have had multiple deposits into your account, if you look at your MyStatement on the MyRewards page. If you sort/view by lifetime, you will see all Credit/deposit events for your account, which you can then confirm as deposits
as currency from your commerce account at (Sign in to your Microsoft account), where they will be listed as a refund with a negative amount. However, since your last deposit was on August 2015, those Credits would
have expired already.

You also have some Credits currently pending in your account. Since we only automatically schedule deposits at 5000 or more pending Credits, those Credits have not yet been deposited.