Rewards Support Sent Me Here For Help Concerning Xbox Quests

HeatherMeeks · Jul 23, 2018

I have contacted support three times in the past two weeks about this issue and they sent me to Xbox rewards support who sent me back to regular support who sent me here. For the past three months, I have completed the xbox quests, but I have not received
a mystery gift or any indication of my participation. I know I have completed the requirements because for the multiplayer or gameplay requirements, I would time my play. I am getting tired of nothing being done about the rewards that I have missed and the
lack of progress being shown. The quest tracker hasn't updated for me since this all began, and I would like something to be done about it.

:)

HeatherMeeks · Jul 23, 2018

I was redirected YET AGAIN to here

I have contacted support three times in the past two weeks about this issue and they sent me to Xbox rewards support who sent me back to regular support who sent me to the xbox rewards forum who sent me here. For the past three months, I have completed the
xbox quests, but I have not received a mystery gift or any indication of my participation. I know I have completed the requirements because for the multiplayer or gameplay requirements, I would time my play. I am getting tired of nothing being done about the
rewards that I have missed and the lack of progress being shown. The quest tracker hasn't updated for me since this all began, and I would like something to be done about it.

Goodeye · Jul 23, 2018

Now January and still no November Xbox Quests prize for completing Novembers quests.

It is now January and I still have not received anything about my November Xbox Quests. I did all the quests for November and have not received any messages from Xbox Live on my live account about what prize I won as I completed all the quests. I reached
out to Xbox Support on twitter that sent me to regular customer support. They couldn't help me and sent me to Xbox Rewards forums which also doesn't handle this who says to come here.

What information is needed? Also it seems there was certainly an issue as I noticed I'm not the only one posting about this.

Smwutches · Jul 23, 2018

For help with quests, you'll need to post in the sales and promotions forum.

Smwutches

For help with quests, you'll need to post in the sales and promotions forum.

DAZZA 433

Same here, I'm waiting for the october quest reward still, The quests still show as complete and we are now well past the 4-6 weeks for the promotion to be sent.

Contacted support team numerous times as usual they simply say we cannot help and direct me back to the forums which is beyond useless for an account based/reward issue like this.

Fire Dire Wolf

For help with the Microsoft Rewards program, you'll need to contact their customer support via their redemption page. They are not the same as the Xbox Rewards program.

i already did they sent me here

Stick Collector

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

Just a friendly reminder though that for Microsoft Rewards or Game Pass quests concerns there is a dedicated team that handles them which is the Microsoft Rewards team but no worries as I will be helping you still.

If I may ask, are you on Xbox? If yes, please check the progress on Xbox Game Pass app on your mobile device as well.

I already sent 2 mails to the "Microsoft Reward Team", regarding the continuous issues with their punch cards, 0 response from them.

XBF Brad A

Hello sithlord,

the rewards are usually sent out the next month. The statement that is posted for question when will my reward be delivered to me? "Your reward will be sent to you through Xbox Message Center in the following month. " It will also show in the description
on the console in the small print. Here is a link to the game pass website.

Thanks,

Brad

Rewards Support Sent Me Here For Help Concerning Xbox Quests