Rewards still not being deposited into my xbox account.

Hello thedaddy360,

Unfortunately, we have still not received a resolution for this issue from our other team. Also, due to many system and platform changes that occurred over the last three months, we are no longer able to perform our temporary solution of forcing a deposit.
Apologies for the inconvenience. While we await a fix from our other team, we will still attempt a normal deposit.

Hello KOOKZILLA,

We see that you still have Credits currently pending in your account. If you are talking about your last deposit in 2014, back when we were still using MyAchievements for Rewarding payback instead of MyVIP, then those Credits would have expired by now if
you had not spent them. All promotional currencies, like Xbox Live Rewards deposits, expire one year after being deposited.

It should be in your account by the 15th of this month.



(Xbox Live Rewards FAQ)

How long does it take for Pending Points to be deposited into my Xbox LIVE account?

A. It may take up to 45 days for pending points to be deposited into your Xbox LIVE account. Points will be deposited by the 15th of each month. Visit the Xbox LIVE Rewards website often to see which points are still pending and how many Rewards
Points you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.

Hello FuzzyNutz26,

After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. Since this issue is currently being caused by a secure database not under our control, we have escalated the problem and it is currently being worked
on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for your patience while our other team works on a solution.

Regarding Games on Demand, as stated in the FAQ for this offer, you must make three eligible pre-orders during the offer period to complete this offer. Since one of your purchases (Call of Duty) was not within the offer period, you did not complete this
offer.

How do I earn Rewards with the Games on Demand Pre-Order Punchcard?

Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time
database to determine local time.

be patient.

[quote user="How long does it take for Pending Points to be deposited into my Xbox LIVE account?"]

A. It may take up to 45 days for pending points to be deposited into your Xbox LIVE account. Points will be deposited by the 15th of each month. Visit the Xbox LIVE Rewards website often to see which points are still pending and how many Rewards Points
you've been awarded. Pending Points will not display in your Total Rewards Points Awarded.

[/quote]