Rewards star percentage reversed

rotoplooker92 · Jan 8, 2017

Starting at 01/05/2017 my rewards star went to 4 star 80% to 4 star 2%.

Gt

:)

EjectedBunny · Jan 8, 2017

Not getting VIP cash back

Was looking at my rewards page today and noticed that I have not received any percentage back on my purchases since I reached star rank 1 in April.

rnh2600 · Jan 8, 2017

Xbox Live Rewards VIPs

So I have done the math for this.

Under Xbox Live Rewards says

What is MyVIP?MyVIP is an exclusive feature of Xbox Live Rewards that gives members a certain percentage back in Rewards Credits for monthly purchases made in the Xbox Store. In order to start earning MyVIP, you have to unlock your first star by spending
at least $300 on eligible content. While eligible purchases you make track towards your year-to-date Star Rank, your MyVIP Star Rank is recalibrated each year based on your previous year's spend. As your MyVIP Star Rank grows, so will the percentage you get
back each month. Plus, if you're an Xbox Live Gold member, your percentage doubles, and you can earn up to 10% back each month in Rewards Credits.

In the last 6mths I have spent 303.68$ before tax but yet when you go to my rewards it says ALMOST THERE. Only $86 away from leveling up!

Not sure if i am missing something

Smwutches · Jan 8, 2017

Ranks reset each year, normally on September 1, but they extended it to reset on January 1 this year.

XBLRewards8 · Nov 3, 2018

Hello rotoplooker92,

We recalibrate MyVIP on a yearly basis. However, in September 2015 we received a lot of feedback from members to make some changes to the way MyVIP works. We gave everyone four extra months to boost their MyVIP Star Rank for 2017, and will also be recalibrating
your annual spending by the calendar year from now on to make it easier to track. Your total eligible spending from September 2015 - December 2016 meant that you were placed at the four star level, and then had your progress calibrated to the default value.

XBLRewards8

Hello rotoplooker92,

We recalibrate MyVIP on a yearly basis. However, in September 2015 we received a lot of feedback from members to make some changes to the way MyVIP works. We gave everyone four extra months to boost their MyVIP Star Rank for 2017, and will also be recalibrating
your annual spending by the calendar year from now on to make it easier to track. Your total eligible spending from September 2015 - December 2016 meant that you were placed at the four star level, and then had your progress calibrated to the default value.

Smwutches

Ranks reset each year, normally on September 1, but they extended it to reset on January 1 this year.

XBLRewards8

Hello SargentDynamit8,

We only see one purchase on your account on July 23 for 6.75 GBP. A five star rank requires 1200 GBP in eligible spending off the Xbox store. Since you did not spend this amount, you did not reach five stars. Your total spending of 6.75 GBP puts you at zero
stars. This means that you do not get payback. From our FAQ:

What is MyVIP?

MyVIP is an exclusive feature of Xbox Live Rewards that gives members a certain percentage back in Rewards Credits for monthly purchases made in the Xbox Store. In order to start earning MyVIP, you have to unlock your first star by spending at least £200 on
eligible content. While eligible purchases you make track towards your year-to-date Star Rank, your MyVIP Star Rank is recalibrated each year based on your previous year's spend. As your MyVIP Star Rank grows, so will the percentage you get back each month.
Plus, if you're an Xbox Live Gold member, your percentage doubles, and you can earn up to 10% back each month in Rewards Credits.

Please note: Purchase minimums refer to pre-tax totals.

XBLRewards8

Hello Tplus1,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP.

XBLRewards8

Hello umustdienow666,

You can earn Xbox Live Rewards Credit in two ways:

1. By finishing the offers located on the MyMissions page at https://rewards.xbox.com/mymissions/ .

-or-

2. By earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases back as payback Rewards Credit. Pre-orders, in-game
consumables, and subscriptions are not eligible for MyVIP.

While you are a one star member, we do not see any recent purchases from the Xbox store that would award payback.

Rewards star percentage reversed