Rewards showing I'm not gold...

Discus and support Rewards showing I'm not gold... in XBoX Rewards & Social to solve the problem; I'm only getting 5% back and it's telling me to go gold yet I am gold and have been for 10+ years a5e90a91-73a4-46ca-bf0d-ee7962137b3f Discussion in 'XBoX Rewards & Social' started by IVI GAM3R IVI, May 11, 2017.

  1. Rewards showing I'm not gold...


    I'm only getting 5% back and it's telling me to go gold yet I am gold and have been for 10+ years

    :)
     
    IVI GAM3R IVI, May 11, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    Rewards showing I'm not gold...

    Hello IVI GAM3R IVI,

    Apologies for the inconvenience. There is currently an issue with some preview program members were new subscriptions are not correctly recorded. This was due to changes for those members in how subscriptions are stored in the database. We are working on
    getting this new subscription data correctly reflected. We are also delaying MyVIP for April until this issue is resolved, to ensure that you are rewarded at the Gold level. Again, we apologize for the inconvenience caused by this delay.
     
    XBLRewards8, May 11, 2017
    #2
  3. Rewards showing I'm not gold...

    I'm only getting 5% back and it's telling me to go gold yet I am gold and have been for 10+ years
     
    IVI GAM3R IVI, May 11, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    Rewards showing I'm not gold...

    Hello IVI GAM3R IVI,

    Apologies for the inconvenience. There is currently an issue with some preview program members were new subscriptions are not correctly recorded. This was due to changes for those members in how subscriptions are stored in the database. We are working on
    getting this new subscription data correctly reflected. We are also delaying MyVIP for April until this issue is resolved, to ensure that you are rewarded at the Gold level. Again, we apologize for the inconvenience caused by this delay.
     
    XBLRewards8, May 12, 2017
    #4
  5. XBLRewards8 Win User

    Rewards showing I'm not gold...

    Hello IVI GAM3R IVI,

    Apologies for the inconvenience. There is currently an issue with some preview program members were new subscriptions are not correctly recorded. This was due to changes for those members in how subscriptions are stored in the database. We are working on
    getting this new subscription data correctly reflected. We are also delaying MyVIP for April until this issue is resolved, to ensure that you are rewarded at the Gold level. Again, we apologize for the inconvenience caused by this delay.
  6. XBLRewards8 Win User

    Rewards showing I'm not gold...

    Hello IVI GAM3R IVI,

    Apologies for the inconvenience. There is currently an issue with some preview program members were new subscriptions are not correctly recorded. This was due to changes for those members in how subscriptions are stored in the database. We are working on
    getting this new subscription data correctly reflected. We are also delaying MyVIP for April until this issue is resolved, to ensure that you are rewarded at the Gold level. Again, we apologize for the inconvenience caused by this delay.
  7. XBLRewards8 Win User

    Again - I'm a gold member but is not showed in the live rewards

  8. Bazajaytee Win User

    no gold on xbox live rewards

    Also, some Gold special offers and trial Gold accounts may not show up on Xbox Rewards -
    http://rewards.xbox.com/faq/

    Under ABOUT there is the question "My Xbox LIVE Rewards account says that I'm a Free member, but I don't think I am. What should I do?" with information.
  9. Smwutches Win User

    Renewed XB Live Gold Status not showing up

    You're showing as a gold member on the forums. The gold member under your gamerscore and the G next to the gamerscore does not show as gold when you are gold. Since it says gold member, then that means you are a gold member.

    The Rewards servers take longer to update than Xbox servers. So it can take several days to show an update in membership.
Thema:

Rewards showing I'm not gold...

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