rewards say my deposits aren't going through and to check my billing info which is all correct.

Discus and support rewards say my deposits aren't going through and to check my billing info which is all correct. in XBoX Rewards & Social to solve the problem; Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button... Discussion in 'XBoX Rewards & Social' started by B2Stealthtech, Dec 15, 2016.

  1. rewards say my deposits aren't going through and to check my billing info which is all correct.


    Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum here.
    I did this and my info is all correct.

    :)
     
    B2Stealthtech, Dec 15, 2016
    #1
  2. Novo One
    Novo One Guest
    My deposits aren’t going through

    My rewards deposits aren’t going through,I check my payment info,It's correct,please help
     
    Novo One, Dec 15, 2016
    #2
  3. ak1naDr1ft
    ak1naDr1ft Guest
    Billing information

    Hello,

    My deposits for rewards aren't going through and all my billing information is updated.

    Any help would be great. Thanks.
     
    ak1naDr1ft, Dec 15, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    rewards say my deposits aren't going through and to check my billing info which is all correct.

    Hello B2Stealthtech,



    After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
    to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
    database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
    your patience while our other team works on a solution.
     
    XBLRewards8, Dec 19, 2016
    #4
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rewards say my deposits aren't going through and to check my billing info which is all correct.