rewards say my deposits aren't going through and to check my billing info which is all correct.

Hello B2Stealthtech,



After reviewing your account, it appears that you are currently being affected by a known database issue which is interfering with the information on your account. What is happening is that your billable account information is being incorrectly communicated
to our servers. Since this data is necessary to determine where to place your deposit, the process is aborted. This missing information is also why our system is incorrectly asking you to update your data. Since this issue is currently being caused by a
database not under our control, we have escalated the problem, and it is currently being worked on by another team. At the current point in time, they have not yet provided us with an approximate solution date. We apologize for the inconvenience, and ask for
your patience while our other team works on a solution.

Hi nukmex. There is an issue with your account that is preventing us from making a successful deposit. The billable account we have for you is not the primary account associated with your Microsoft account. The Payment Operations team is currently working
on a resolution. Once we are able to apply a fix, a deposit will be made. Thanks for your patience.

I also have an old account created on hotmail.com in 2001 my rewards have in deposited at all since I signed into the program a year ago and I have 116,000 credits in limbo despite my billing info being correct

I have spent the past hour going through every section of my account and cannot find any problems. All my details are correct.

Attention Needed

Please check your account information so we can make a deposit.

Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum here.

When you click on the link it does not show or highlight which part needs updating like I said above I have gone through every section and all my details are correct.

Why is this happening

I have spent the past hour going through every section of my account and cannot find any problems. All my details are correct.

Attention Needed

Please check your account information so we can make a deposit.

Your deposits aren’t going through! Please ensure the billing information listed in your Microsoft Commerce account is correct by clicking the button below. If it is, please create a post in our support forum here.

When you click on the link it does not show or highlight which part needs updating like I said above I have gone through every section and all my details are correct.

Why is this happening