rewards purchase

JFK1999BAMA · Apr 16, 2018

hi i was recently claiming my gem rewards when i accidentally purchased some gigantic something thinking i was claiming more gems is there a way i can get those gems back it took alot of effort to acquire them and now there gone
for something I don't even have or want

:)

XBLRewards8 · Apr 16, 2018

not getting credit for one game I think its For Honor

Hello Deaven4,

We can only Reward purchases made while being a Rewards member. Since your purchase of For Honor was made outside the Rewards program, we cannot Reward that purchase.

XBLRewards8 · Apr 16, 2018

rewards not given

Hello OneChannel38205,

Only purchases made in your Rewards Account region's currency are eligible for Rewards. Since you have been purchasing with Canadian dollars, and your account was a US Rewards Account, those purchases were not eligible for Rewards. Your purchases since enrolling
as a Canadian Rewards member on June 5th are the only purchases eligible for Rewards.

XBLRewards8 · Apr 17, 2018

Hello DREAM99TOCK,

Since you claimed this prize from the vault, you spent your Gems to claim this prize.

XBLRewards8

Hello OneChannel38205,

Only purchases made in your Rewards Account region's currency are eligible for Rewards. Since you have been purchasing with Canadian dollars, and your account was a US Rewards Account, those purchases were not eligible for Rewards. Your purchases since enrolling
as a Canadian Rewards member on June 5th are the only purchases eligible for Rewards.

XBLRewards8

Hello Deaven4,

We can only Reward purchases made while being a Rewards member. Since your purchase of For Honor was made outside the Rewards program, we cannot Reward that purchase.

XBLRewards8

Hello minion79,

Only purchases made in your Rewards program region are eligible for Rewards. Since you made your purchases in a region outside of your Rewards Account region at the time, those purchases are not eligible for Rewards.

XBLRewards8

Hello Leafaniac,

Unfortunately, we can only Reward purchases made while being a Rewards member. Any purchases made before being a Rewards Member are not eligible for Rewards.

XBLRewards8

Hello zorber,

Unfortunately, we can only Reward purchases made while in the Rewards program. Therefore we are unable to Reward that purchase.

rewards purchase