Rewards posting still not working

Hi team, so wanted to check the status of my rewards, new year is upon us and I'd like to use some of my 1000's of rewards points on some of theses sales. I missed the black Friday one. I'm almost rank 3, but hadn't gotten a deposit since early 2015.

Any update when you'll deposit these? My accounts updated.

Thanks, hope you have a great holiday!

:)

 

Rewards not posting

Hello LONEWOLF JOHN,

We responded to your previous post at (xbox live rewards not posting to account).

 

rewards not posting

Hello LONEWOLF JOHN,

No problem! We are currently monitoring user response to the new forum setup. Sorry about the confusion. Again, we apologize for not being able to provide an immediate fix for this problem. As it is a database issue, our support tools are not suited for
that task, which is why this issue has been escalated to another team. In the meanwhile, you may receive additional deposit messages, as we will continue to attempt a deposit into your account. Some users have been known to get a deposit in this manner.

 

Hello TF ThommyGunn,

While we have heard promising news from the team working on this issue, we have not yet received confirmation of their expected resolution date. Again, we apologize for the delay that this resolution is taking. In the meanwhile we are researching alternative
methods we can use, but a permanent resolution for this issue will have to come from that team.