rewards points not deposting

Discus and support rewards points not deposting in XBoX Rewards & Social to solve the problem; my rewards points aren't deposting into my account f4bdf4af-351b-4d42-bc81-45f7612ebea4 Discussion in 'XBoX Rewards & Social' started by PittsburghKings, May 15, 2017.

  1. rewards points not deposting


    my rewards points aren't deposting into my account

    :)
     
    PittsburghKings, May 15, 2017
    #1
  2. ZmYa
    ZmYa Guest
    Rewards credits not deposting

    Hello, I have had credits pending for deposit for 8 months now and have still not seen them deposited into my account. Please resolve the issue, because it is a significant amount of credits that I would like to use to purchase a few games.
     
  3. XBLRewards8
    XBLRewards8 Guest
    Rewards credits not deposting

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, May 15, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    rewards points not deposting

    Hello PittsburghKings,

    Since you were scheduled automatically for a deposit too late to be included in the mid-month deposit, your deposit was scheduled for the end of month deposit.
     
    XBLRewards8, May 16, 2017
    #4
  5. XBLRewards8 Win User

    rewards points not deposting

    Hello PittsburghKings,

    Since you were scheduled automatically for a deposit too late to be included in the mid-month deposit, your deposit was scheduled for the end of month deposit.
  6. Daft Badger Win User

    havent recived my rewardspending points

    You need at least 100 points pending for them to be deposted into your account on the 15th or 30th of the month.

    Any other questions regarding the rewards program need to be posted here
    forums.xbox.com/.../29.aspx
  7. XBLRewards8 Win User

    Rewards credits not deposting

    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
  8. Robert RedXBox Win User

    Unable to claim 5000 Rewards Credits

    I also did the 5,000 rewards credit for 250 Gems and although the MyVIP tab on the site shows it as redeemed, I've not actually received them in an email yet either or has it been direct deposted yet either on my account for using with addons
    for my xbox one system, which was what I had planed on using it for in any case.
  9. Smwutches Win User

    xbox live rewards hasent been deposted but is 15th

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions forum. However, there is no deposit scheduled for today. The first deposit for this month took place on the 12th. Credits are scheduled for deposit by the following 15th or
    30th of the month after you have at least 5,000 pending. If you get to 5,000 between the 1st and 1th, they are deposited by the 30th. If you get to 5,000 between the 15th and 30th, they are deposited by the 15th of the next month.
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