Rewards Points missing and Idea

Davis_8 · Dec 6, 2016

So I bought the new Xbox one S from the Microsoft store and have yet to get my 50,000 reward credits. Please if you can let me know when this will happen.

Also this is not the first time it has taken a while before I knew that my points were counted. I think you guys should make a system that recognizes when you have completed the task for the rewards points (bought the game or xbox or whatever is the mission)
so that people are not left wondering for months when the points will be deposited, It is really a let down when you have to wait so long to know if your points will be counted. They don't even have to be deposited, just knowing they were registered and will
count would make things way more clear.

:)

o0PipBoy0o · Dec 6, 2016

Points missing again

Hello,

so until few hours to new month and some Points missing again.

Freedom Rewards

1000 Rewardpoints missing for completing Gametime

- Paladins 5hours = done

- Fallout Shelter 5 hours = done

- Marvel Heroes 5 hours = done

1000 points missing

Franken Rewards

10000 points missing

collect 5 Achievements from a Game

Walking dead Season 1 - done 5000 points missing

collect all Franken Rewards - done 5000 points missing

Please check this, Thank you and happy Halloween.

Greatings

AlexA.A · Dec 6, 2016

Xbox live Rewards

Xbox Rewards issues missing my Xbox Rewards points

Smwutches · Dec 7, 2016

Credits for that offer should show as pending about 15 days after the console shipped. If it's been over 15 days, you'll want to post in the Xbox Rewards Questions forum so support can check on it for you.

Turnaround times for when credits will be added are listed in the offer's terms and conditions and/or on the program's FAQ. The program is already set up to recognized purchases during a certain amount of time, but the turnaround time is based on how fast
they can get the information from the other servers.

Smwutches

Credits for that offer should show as pending about 15 days after the console shipped. If it's been over 15 days, you'll want to post in the Xbox Rewards Questions forum so support can check on it for you.

Turnaround times for when credits will be added are listed in the offer's terms and conditions and/or on the program's FAQ. The program is already set up to recognized purchases during a certain amount of time, but the turnaround time is based on how fast
they can get the information from the other servers.

XBLRewards8

Hello KevEmo,

Pre-orders, game consumables, and subscriptions are not eligible for MyVIP. From our FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

We see that your addon purchases and non-pre order game purchases were appropriately Rewarded, and that you received the proper FREEdom Rewards (an offer for free to play purchases).

XBLRewards8

Hello TheSpector420,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated March MyVIP, so it is too early to see the Credits pending. If you are asking about the Ghost Recon offer, that offer was only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:

Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits

Since your purchase was made digitally, it was not eligible for this offer.

Smwutches

Which offer are you looking for credits from? Keep in mind that if it was the Ghost Recon offer, the credits should show as pending about 15 days after the game shipped as long as you purchased a physical disc from microsoftstore.com.

XBLRewards8

Hello LittleToolBoxx,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. Also, keep in mind that as stated in the FAQ, you can only receive Credits for an offer or MyVIP, and not both (unless otherwise stated). Therefore, your purchases
that went towards the Family Rewards offer will not also award Credit from MyVIP payback.

Rewards Points missing and Idea