Rewards Points missing and Idea

Credits for that offer should show as pending about 15 days after the console shipped. If it's been over 15 days, you'll want to post in the Xbox Rewards Questions forum so support can check on it for you.

Turnaround times for when credits will be added are listed in the offer's terms and conditions and/or on the program's FAQ. The program is already set up to recognized purchases during a certain amount of time, but the turnaround time is based on how fast
they can get the information from the other servers.

Hello KevEmo,

Pre-orders, game consumables, and subscriptions are not eligible for MyVIP. From our FAQ:

What content on the Xbox Store is eligible for MyVIP?

Normally, most purchases for Xbox 360 and Xbox One from the Xbox Store qualify, including full Games on Demand titles (excluding game pre-orders), arcade games, indie games, game add-ons, game Season Passes, movies, TV shows, TV seasons, themes and avatar
items. In-game consumables, Xbox Live Gold memberships, Groove Music Passes, Microsoft Movies & TV Season Passes, and the purchase or redemption of Microsoft Points or Xbox Gift Cards, still do not qualify.

We see that your addon purchases and non-pre order game purchases were appropriately Rewarded, and that you received the proper FREEdom Rewards (an offer for free to play purchases).

Hello TheSpector420,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit terms.
Be sure to keep an eye on MyStatement on the MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated March MyVIP, so it is too early to see the Credits pending. If you are asking about the Ghost Recon offer, that offer was only for physical purchases from MicrosoftStore.com, as stated in the FAQ for that offer:



Which items are eligible for this offer?

To qualify for this offer, you must order a hard-copy disc of Tom Clancy’s Ghost Recon Wildlands for Xbox One from MicrosoftStore.com during
the offer period. This offer is good for one purchase only. You can earn up to 15,000 Rewards Credits, depending on which version of the game you purchase:

• Tom Clancy’s Ghost Recon Wildlands Standard Edition: 10,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Deluxe Edition: 12,000 Rewards Credits

• Tom Clancy’s Ghost Recon Wildlands Gold Edition: 15,000 Rewards Credits



Since your purchase was made digitally, it was not eligible for this offer.

Which offer are you looking for credits from? Keep in mind that if it was the Ghost Recon offer, the credits should show as pending about 15 days after the game shipped as long as you purchased a physical disc from microsoftstore.com.

Hello LittleToolBoxx,

From our FAQ:

When will my MyVIP Rewards Credits be deposited into my Microsoft account?

The total Rewards earned will be calculated at the end of each month. Typically you'll receive your MyVIP earnings in your account by the 15th of the following month, though this is subject to the program's current deposit
terms. Be sure to keep an eye on MyStatement on the
MyRewards page to track your progress and watch your Rewards Credits total grow!

We have not yet calculated the month's MyVIP, so it is too early to see the Credits pending. Also, keep in mind that as stated in the FAQ, you can only receive Credits for an offer or MyVIP, and not both (unless otherwise stated). Therefore, your purchases
that went towards the Family Rewards offer will not also award Credit from MyVIP payback.